How the Right Auto Shop SMS Helps with Staff Retention
We’ve said it before and we’ll say it again: Top techs want top technology. By giving them the best auto shop SMS, you eliminate many workplace hassles that lead them to consider quitting. You cannot expect tech-savvy people to come aboard and adopt a paper-based system or one that has
Social Media, Creating Content, & Working With Schools ft. Jeff Buckley, My Father’s Shop Certified Auto Repair
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Jeff Buckley, Owner, My Father’s Shop Certified Auto Repair. Jeff is so passionate about the automotive industry and truly cares about the education and future of the automotive industry. Jeff talks with us about how he
Benefits of Technician Recognition in Shops (Plus Ideas & Tips)
It’s not a secret; the technician shortage makes it harder for shops to recruit new technicians. However, that is why it is even more important to focus on keeping their current technicians. How can shops do this? One way is with proper recognition! Everyone wants to be recognized for a
WrenchWay Customer Spotlight: Ron Marhofer Auto Family
Ron Marhofer Auto Family is one of the most viewed Top Shops on WrenchWay. Not only are they a great place for technicians to work—offering a sign on bonus, flexible work week options, no nights or Sundays, and a 40 hour guarantee—but they also have a rock solid recruiting strategy
Recruiting Tips for Hiring at Multi-Location Shops
This article was originally published on the Shop-Ware blog. Hiring for one auto repair shop is hard enough. But, hiring for shops with multiple locations? Even harder. Between navigating customer relations, hiring, training, managing employees, overseeing inventory, and maintaining compliance standards, service managers have a lot on their plates. Hiring,
6 Tips to Increase Technician Productivity in Your Shop
Technician productivity is always a hot topic amongst repair shop owners. How can they help techs do their best work? Are there areas where they, as owners, can shore up weaknesses to ensure their staff has the room they need to do their jobs? The crew at Fullbay is dedicated
Questions Shops Should Ask Technicians During an Interview
Finding technicians is hard enough. There’s no need to make it more difficult with a cumbersome interview process. But what does a successful interview process look like? Where do you start? What questions do you ask? We polled our network to find out what questions they ask technicians during the
How to Build an Automotive/Diesel Program ft. Lindsey Trent, Ryder System Inc.
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Lindsey Trent, Business and Customer Development Manager, Ryder System, Inc. Jay and Lindsey sit down to discuss how to build an automotive/diesel program in schools, creating a career pathway for students, sparking kids' interest in the
Webinar Recap: How Shops Can Actually Attract More Technicians in 2022
Did you miss our live webinar last week? Don’t worry! We have the recording and everything you missed below. During the webinar, we discussed what shops need to know about recruiting going into 2022, along with best practices on how you can create a system and achieve your goals. Webinar
WrenchWay Announces NEW Team Shares Feature
At WrenchWay, we are always talking to our clients about the importance of getting their employees to share their Top Shop page and Shop Talk videos on social media. Research has shown, social media posts go 561% further when shared by employees on their personal social media accounts. Now, we’ve