How to Protect Your Shop from Illegitimate Credit Card Chargebacks ft. Tyler Kattre, Wind River Financial
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Tyler Kattre, President, Wind River Financial. Tyler breaks down everything a shop needs to know about illegitimate credit card chargebacks. He explains common frustrations, how to handle chargebacks, and documenting chargebacks. Watch the Full Episode Common
Webinar Recap: Attract More Technicians—Figure Out What Makes Your Shop Better Than the Rest
Didn’t have a chance to attend the webinar last week? We have the recording and everything you missed below. During the webinar, we discussed strategies for finding out what makes your shop unique, how to promote your shop's strengths, and best practices on attracting more technicians. Watch the Full Webinar
High Schools: Win $500 for Your Program — Post a Shop Talk Video on WrenchWay
We’re giving away $500 to one lucky high school who posts a School Zone video on WrenchWay Shop Talk by April 15, 2022. Be on the lookout for new chances to win every month. The industry wants to see what is going on in schools and what students are working
Building Equal Relationships Between Schools and Shops ft. John Gardner & Josh Ellis, Chipola College/Tech Garage
Episode Description In this week’s episode of Beyond the Wrench, we are joined by John Gardner and Josh Ellis who are automotive instructors at Chipola College. You may also know them as the TV hosts of Tech Garage! During the episode, we discuss all the details behind their show and
Technician Spotlight Series: Trent M.
Location: Columbus, OH Experience: 6 Years Job Title: Automotive Technician Here at WrenchWay, we are always working to think of new and creative ways to share the knowledge, skill level, and hard work it takes to be an automotive technician. This is why we started our technicians spotlight series. These
Barriers of Entry to Becoming a Technician ft. Eric Villa, Diesel Garage Foundation
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Eric Villa, CEO & Founder, Diesel Garage Foundation. Eric shares with us some of the biggest barriers he sees for young people looking to join this industry and become an automotive, collision, or diesel technician. Watch
6 Ways Top Shops Work with Schools and Students
If shops are waiting until graduation to reach out to schools, it’s already too late. Shops need to make it a priority to get involved as soon as possible, and continue building relationships and stay involved in schools. Ask schools what they need to make their program successful, and be
3 Step Process to Finding & Promoting What’s Unique About Your Shop
Often times when shops are asked what makes them unique, they answer with one of the following: “We pay competitively.” “We have a great reputation.” “We’ve got a great culture.” Those answers are great, but are honestly too generic to resonate with technicians. Technicians are hard to find, and those
Instructor Spotlight Series: Michael Shoebroek
This article is part of an ongoing series to highlight fun/unique things different schools across the country are doing to attract students to their technician program, keep them engaged in the program, and set them up for a successful career as a technician. Instructor Spotlight: Michael Shoebroek Name: Michael Shoebroek
Marketing Advice for Repair Shops ft. Martin Morgan, Repair Shop Websites
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Martin Morgan, General Manager, Repair Shop Websites. Martin discusses the relationship between marketing and recruiting. He explains common marketing mistakes shops make, how to make marketing less intimidating, and traits of a great shop. Watch the