Managing Military Veterans in the Shop

Type: WrenchWay Roundtable
Date: April 21, 2021 | 7pm CT


  • Duke Fancher, VP of Aftermarket, Lonestar Truck Group/TAG
  • Charlie Shephard, Senior Business Analyst, Rutterkey Solutions
  • TC Olsen, Director, Talent Acquisition, LKQ Corporation
  • Marc Babcock, Service Manager, Lithia Nissan of Eugene
  • Michael Olivas, Technician

Technicians are in high demand across the entire country, and veterans who have experience as military technicians offer a unique skill set that can bring a lot of value to shops.

In this roundtable, we’ve brought together a diverse group of panelists to discuss:

  • Why shops should be proactively recruiting veterans
  • Overcoming the stereotypes of employing veterans
  • Tips for managing veterans in the shop

Alliant Power Diesel Expo

Type: Conference
Date: April 28-29, 2021

Alliant Power is hosting this virtual training & networking event with two different learning tracks: Light Duty and Medium & Heavy Duty applications. Registration is FREE and provides access to industry leading experts from across the country.

Jay Goninen, Co-Founder & President of WrenchWay, will be hosting two presentations during this event:

  • April 28 at 3pm ET: Does your shop stand out as a destination for technicians?
  • April 29 at 3pm ET: Roundtable: Challenges of running an independent shop

ASA X50 Automotive Conference & Expo

Type: Conference
Date: April 30-May 1, 2021

Participate in a two-day event featuring 50+ sessions that help you drive your business forward!

Jay Goninen, Co-Founder & President of WrenchWay, will be sitting as a panelist on the following roundtable:

  • April 30th at 8:30am CT: The Future of The Automotive Workforce: Now and Looking Ahead

ATI SuperConference 2021

Type: Conference
Date: May 5-8, 2021

One of the automotive industry’s premier annual gatherings, ATI SuperConference bring together the best minds in the industry, world-class guest speakers and the owners of hundreds of the Top Shops in the US and Canada.


WrenchWay’s 20/90 Challenge

Type: Webinar
Date: May 4, 2021

Every shop owner and service manager knows they need to make recruiting and retaining technicians a priority, yet few actually do anything about it. We get it — we’re all busy. But until shops really start to focus on technician recruitment and retainment, hiring is always going to be a fire drill.

In this webinar, Mark Wilson, Co-Founder and CEO of WrenchWay, will walk you through WrenchWay’s new program that helps shop owners and service managers achieve results by dedicating a little time each week to recruiting and retaining technicians.

Whether you use WrenchWay’s 20/90 Tracker or not, this webinar will give you actionable things you can do each week (that don’t take a long time) to amp up your recruitment and retention strategies.


Virtual Truck Repair Expo

Type: Conference
Date: May 6-7, 2021

The Virtual Truck Repair Expo is back to bring professionals in the heavy-duty industry together no matter where you may be. Join us for two days full of networking, presentations, live demos, training sessions, and giveaways. This event is 100% free for attendees!

Jay Goninen, Co-Founder & President, WrenchWay, will be giving the following presentation:

  • May 7th at 2pm ET: What the Best Shops are Doing to Recruit & Retain Technicians

Past Events

Women in Wrenching: How Do We Attract More Women to the Industry?

Type: WrenchWay Roundtable

Take a look at almost any service center in the country and one thing is blatantly obvious — men outnumber women by a landslide. But, why is that? What can schools, shops, and dealerships be doing to make the industry more attractive to women?

In this roundtable, we discuss:

  • What it’s like to work in the industry as a woman
  • How we can attract more women to the industry
  • How women can accelerate their careers within the industry

Moderator: Christen Battaglia, Director of Strategic Partnerships, WrenchWay


  • Carolyn Coquillette, Founder & CEO, Shop-Ware, and Owner, Luscious Garage
  • Audra Fordin, Owner, Great Bear Auto Repair, and Founder, Women Auto Know
  • Cheryl Thompson, Founder, The Center for Automotive Diversity, Inclusion & Advancement
  • Brittany Parker, Master Subaru Technician, Maple Hill Auto Group
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