How to Improve and Attract Young Technicians to the Automotive Industry ft. Laura Lyons, ATech Training

2021-08-04T09:48:00-05:00By |Beyond the Wrench|

Episode Description Forty-two percent of technicians leave the industry within the first two years (ASE). We need to ask ourselves, why is this percentage so high? What is causing new technicians to leave the industry and find a new career path? In this week’s episode of Beyond the Wrench, we are joined by Laura Lyons,

How Employee Recognition Can Make or Break Your Shop ft. Anna Straus, Sparck

2021-07-28T11:45:00-05:00By |Beyond the Wrench|

Episode Description Does your shop recognize employees for their work? According to a recent WrenchWay Insiders poll, 78% of shops are failing to recognize employees. Employee recognition sounds like it is easy to manage. When in reality, most shops recognition strategies aren’t effective. Simply recognizing employees with gifts and money is no longer impactful. Shops

Bridging the Gap Between Schools & Industry ft. George Arrants, ASE Education Foundation

2021-07-20T21:20:48-05:00By |Beyond the Wrench|

Episode Description Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! This week, we’re excited to bring George Arrants, Vice President, ASE Education Foundation, onto the podcast. We cover a variety of topics, including: Why students are losing interest in the industry, the struggles of

Simplifying the Job Search Process for Technicians ft. Mark Wilson, WrenchWay

2021-07-13T13:40:01-05:00By |Beyond the Wrench|

Episode Description Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! Finding a new job as a technician is terrible. There are hundreds of job openings to search through and all job postings look the same. Listen in as Mark Wilson, Co-Founder & CEO, WrenchWay,

Leadership in Repair Shops ft. Chuck Searles, Automotive Management Institute

2021-07-06T14:20:45-05:00By |Beyond the Wrench|

Episode Description What does great leadership look like in a shop? Where can we find helpful management and leadership training? How do you measure the ROI of management training? This week, we chat with Chuck Searles, President of Automotive Management Institute (AMi), about all these topics and more. Enjoy! Watch The Full Episode Episode Highlights

Technician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPal

2021-07-06T12:42:14-05:00By |Beyond the Wrench|

Episode Description This week, we welcome Jill Trotta, Vice President/GM, Industry, Sales, and Certification at RepairPal to the podcast. We talk about how the best-in-class shops are providing their technicians with regular training to ensure they’re staying up-to-date on the latest technology in the industry. We also discuss where shops can find training opportunities for

Measuring The Success Of Your Service Center ft. Jamie Powers

2021-06-22T12:26:49-05:00By |Beyond the Wrench|

Episode Description On this week's episode of Beyond the Wrench, we talk with Jamie Powers about the importance of key performance indicators, tips for communicating with employees, how to manage accountability during a technician shortage, and understanding the fixed operations role. Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or

Why Technicians are Leaving the Industry ft. Matt Fanslow, Bob Higgins, & Lunden Herndon

2021-06-17T12:55:49-05:00By |Beyond the Wrench|

Episode Description On this week's episode of Beyond the Wrench, we talk with three former technicians about what struggles they experienced working as techs, why they think techs are leaving the industry, and actions shops can take to boost technician retention. Watch the Full Episode Episode Summary Reasons for Leaving the Industry Our group of

Diversity, Equity, and Inclusion (DEI) in Shops | Cheryl Thompson, CADIA

2021-06-07T13:34:13-05:00By |Beyond the Wrench|

Episode Description Subscribe & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! In this week’s episode, we talk with Cheryl Thompson, CEO & Founder of Center for Automotive Diversity, Inclusion and Advancement. We discuss the meaning of diversity, equity, and inclusion (DEI), why it’s important for

Recruiting Military Veterans in the Shop | TC Olsen, LKQ

2021-06-08T13:05:54-05:00By |Beyond the Wrench|

Episode Description We’re excited to be back after a short break! In this week’s episode, we’re talking with TC Olsen, Director Talent Acquisition, LKQ, about recruiting military veterans and how to manage military veterans once you have them in the shop. Hope you enjoy the episode, and don't forget to subscribe and rate us in

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