Beyond the Wrench

How Do You Define Success?

Fernando Miranda, Vice President of Transformers Institute, walks us through how everyone sets their own meaning of success in their career and life. He talks about how to create a positive mindset, ways to stay consistent through the highs and lows of life, and the importance of finding your inspiration. Watch the Full Episode <span;

2024-04-24T08:49:04-05:00Beyond the Wrench|

The Impact of Digital Tools on Fixed Operations Management

There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how

2024-04-17T07:20:14-05:00Beyond the Wrench|

Dealership Recruiting w/ WrenchWay & Hireology

WrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the absence of clear career paths. Lastly, she offers dealers

2024-04-10T08:44:37-05:00Beyond the Wrench|

Service Department Communication

Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors. Watch the Full Episode <span; Show

2024-04-03T08:25:41-05:00Beyond the Wrench|

Creating Work-Based Learning Opportunities for Students

Sue Dickson, Founder of Give Me Ten, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, discuss the progress of collaborating with the industry to develop more meaningful work-based learning opportunities for students. Each individual's path in the automotive field varies, and not everyone is suited to become a technician. The Give Me

2024-03-27T08:55:53-05:00Beyond the Wrench|

7 Tips from a 7-Year Technician

Josh Arnold, Master Technician of Toyota & Subaru Corvallis, is back again to give young technicians seven tips from his seven years as a technician. From focusing on developing skills to never wasting an opportunity, Josh passes along valuable lessons he has learned along the way. Watch the Full Episode <span; Show Notes About Our

2024-03-20T08:52:30-05:00Beyond the Wrench|

New Technician Pay Plan at Woody Anderson Ford

WrenchWay’s Co-Founder & CEO, Mark Wilson, covers an exclusive conversation with John Frazier, Service Director of Woody Anderson Ford, to discuss their new technician pay plan. This is a different type of episode for us, but provides great insight and real-world conversation about how one dealership started and implemented a forward-thinking technician compensation plan. We

2024-03-13T08:47:26-05:00Beyond the Wrench|

Philip Austin, Technical Training & Development Manager, Niterra North America

Let’s talk about improving the automotive industry and properly training future technicians. Philip walks us through why dedicated training during the day instead of after work can be valuable. He also breaks down the impact of hands-on training, and discusses the importance of teaching the basics. Watch the Full Episode <span; Show Notes About Our

2024-03-06T09:38:23-05:00Beyond the Wrench|

Joe McCue, Founder & Partner, Pencilwrench

Helping technicians quickly write accurate repair event documentation, Pencilwrench allows shops to provide customers with an invoice that is clear, concise, and readable. In this episode, we explore how new shop software can help improve the overall perception of technician careers by bringing professionalism and transparency to the forefront. Watch the Full Episode <span; Show

2024-02-28T10:23:07-05:00Beyond the Wrench|

Jon Belmonte, CEO, AutoVitals

Technician efficiency and productivity are crucial factors in maximizing your shop's profitability. In this episode, we discuss the impact new technology can have on shops, exploring how it can simplify technicians' tasks, improve customer retention, and ultimately boost revenue. Watch the Full Episode <span; Show Notes About Our Guest Jon Belmonte, CEO, AutoVitals jon.belmonte@autovitalsinc.com Sponsor

2024-02-21T10:08:34-05:00Beyond the Wrench|
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