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Shop Management

How Shops Can Inspire Future Technicians with Hands-On Learning

We aren’t just facing a technician shortage, we’re in a technician crisis. The average age of the current technician workforce is 40-years-old and that number keeps increasing. It's more important than ever for shops and dealerships to help attract the next generation of technicians. One of the best ways to get students exposure to the

2024-10-07T13:44:12-05:00Shop Management|

How to Build a Magnetic Shop Culture to Attract & Retain Technicians

Shop culture plays a significant role in technician recruiting and retention. In a recent poll on LinkedIn, 79% of technicians said shop culture plays a huge role in their job satisfaction. In an extremely competitive job market where shops are vying for the best technicians, it’s imperative that shops are focused on creating a magnetic

7 Ways to Recognize Technicians—Boosting Retention & Recruitment

In the fast-paced world of service, technicians are the unsung heroes who keep shops running smoothly. Their hard work, skill, and dedication deserve recognition and celebration. In fact, a recent employee survey found that 85% of employees believe management should reward outstanding performance whenever it occurs. Appreciating and rewarding technicians not only boosts morale but

Auto & Diesel Instructors Share How Shops & Dealerships Can Help Local Schools

Automotive and diesel instructors and students across the country are getting ready to head back to school, and many have already started! Oftentimes, shops and dealerships want to support their local schools, but aren’t sure where to start. As they’re getting their classrooms and shops prepared, we asked 15 automotive and diesel instructors what shops

2024-08-20T12:09:11-05:00Shop Management|

Collision Repair Technician Satisfaction Discussion with I-CAR

The collision repair industry, much like the automotive industry, is facing a technician shortage. Technicians leaving the industry (through retirement, COVID-19 impact, or other factors) are outpacing new entrants to fill those roles. Dara Goroff, Vice President of Planning & Industry Talent Programming at I-CAR, talks about the results of a Technician Satisfaction survey, and

2024-08-02T13:47:51-05:00Shop Management|

How Shops & Dealerships Give Back to Their Communities

At WrenchWay, we have witnessed numerous heartwarming ways in which shops and dealerships are supporting their local communities. From donating school supplies to backing youth programs and engaging in local events, auto and diesel shops across the country and working hard to make a positive impact on their communities. Community involvement not only aids those

Maximizing Efficiency in Parts and Service Operations: Insights from PartsEdge

For technicians, time is money—quite literally. Most technicians are paid by labor hours, and fixed operations revolve around selling those hours. Therefore, saving time in daily operations leads to a smoother workflow, more efficient processes, and, ultimately, increased profitability. The Importance of Efficiency and Accuracy Efficiency in parts and service operations can lead to: Reduced

Will the Toolbelt Generation Fix the Technician Shortage?

Generation Z, which makes up those born between the mid-1990s and the early 2010s, has been dubbed “Zoomers,” “iGeneration,” and also the “Toolbelt Generation.” With the average cost of college in the U.S. more than doubling in the 21st century, more young people are choosing alternative pathways. The number of students enrolled in vocational-focused community

Signs of a Bad Technician Hire + How to Avoid & Handle It

With so many shops struggling to find and hire qualified technicians, we often see shops rushing the hiring process which, unfortunately, can lead to some poor hiring decisions. While it is normal for a new employee to take 3-6 months to adjust to a new position, there are some red flags shop owners and managers

WrenchWay Releases New Automotive & Diesel Technician Compensation Tool

Technicians can now search pay rates across the country based on location, industry, type of shop, and years of experience. Recently, we conducted a survey to better understand the earning potential of technicians in different regions and throughout various stages of their careers. We received nearly 3,000 responses from across the U.S. The data

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