This last weekend our shop family was able to attend the Wisconsin Towing Association Towshow in Wisconsin dells, here is an aerial video of our Friday night light show
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๐ Mechanic's Corner: Tami's Story ๐
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How effectively does your current shop support technicians in developing a clear career path? Please explain your rating in the comments. (Comments can be submitted anonymously.)
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Always learning and growing here at Woody Anderson Ford!
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๐ง Now Hiring: Mazda Technician โ Las Vegas, NV
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๐ Join the Seiner Team and Experience "The Seiner Difference!" ๐
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At Jerry Seiner North Salt Lake GMC, we are seeking a skilled and passionate Auto Technician to join our dynamic team. We pride ourselves on offering a fun, flexible work environment in a state-of-the-art facility, equipped with the latest tools and technology.
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Black 911 Carrera Cab in for some maintenance and repairs!
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For June we return to Ethan, once again reaching a massive milestone for performance. Last month he set the shop weekly record at 128.5 hours produced, and just proved he could do it again with 128.7 hours last week.
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Hello and happy Saturday!!!
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What's your favorite type of job to work on?
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๐โจ Ready for your next adventure? Come see Jamie Saddler at Tom Wood Subaru and check out this stunning 2025 Subaru Ascent Limited 8-Passengerโperfect for growing families, weekend road trips, and everything in between!
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๐ Mechanic's Corner: Tami's Story ๐ We recently had an experience that reminded us of the importance of slowing down and truly listening to our customers. Tami came to us frustrated and untrusting of mechanics. She had been charged over $1000 for a new water pump at another shop and didn't believe the work had been done. Despite her efforts to get them to make it right, they insisted the repair was completed. Understandably, Tami was distraught and felt all shops were out to get her. We were a bit apprehensive, knowing how challenging it can be when a customer believes their car's issues are all your responsibility. However, our level-headed service advisor stepped in, calmed her down, and diagnosed the real issue. We discovered the water pump still had a rusty hub and the original factory paint marker from 2001, proving it hadn't been replaced. This situation highlighted the importance of thorough inspections and honest communication. By taking the time to listen and investigate, we were able to help Tami during a stressful time with a vehicle she relies on for her livelihood. This experience reinforced our commitment to good business practices and the value of earning our customers' trust. Let's continue to uphold these standards and support each other in delivering exceptional service.
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