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Under The Hood
Is the shop heated? Air conditioned?
Yes, our shop is heated and equipped with individual large misting fans at each stall to ensure a comfortable working environment during the summer months.
What is the size of the team I’d be working with?
You will be working within a team of 3-4 technicians, with multiple teams operating throughout the shop.
What are the shop hours and what are the shift timeframes?
Our shop operates from 7:30 AM to 4:30 PM, with a rotating Saturday schedule. Technicians work a standard 40-hour workweek.
What tools does the shop provide that are available for all technicians to use?
The shop provides several tools that are available for all technicians to use, including: MOPAR Special Tools – A set of specialized tools designed specifically for servicing and repairing MOPAR vehicles, ensuring precision and efficiency in handling brand-specific components. MATCO Diagnostic Tool – A state-of-the-art diagnostic tool that enables technicians to quickly and accurately diagnose vehicle issues, helping to streamline repairs and ensure high-quality service. These tools are part of the shop's commitment to providing the best resources for its technicians to deliver excellent service.
What type of break room facility is provided?
Open break room: fridge/freezer, microwave, toaster oven. Changing Room: individual private assigned lockers
How many bays does your shop have?
Our shop features a total of 18 service bays, along with one flat bay and one alignment rack bay.
How many repair orders do you average per month?
1200+
What is your parts ordering process?
Most commonly used parts in stock, next day orders from assigned depot and expedited special handle process
What is your policy on side work?
Side work is not allowed.
Are there any other unique features of the work environment worth noting?
Supportive and inclusive work environment where all staff are valued like family. Opportunities for mentorship, long-term career growth, and a strong culture of teamwork and camaraderie.
Do you offer any skills training or continuing education opportunities?
Yes! We provide paid factory training both on-site and off-site for Chrysler, Jeep, Dodge, and Ram, including FCA certification, to support your growth and expertise.
Can you describe opportunities for career growth at your business?
Our mentorship program offers hands-on training and expert guidance, helping you advance your skills and work toward becoming a Master Technician.
Can you describe your performance review process?
30/60/90 day reviews upon hiring. Our shop operates on open dialog and feedback, with an annual review.
What type of safety training is required?
Pre-employment work place training is required. Shop safety and expectations are established through onboarding on day one. Additional on the job safety training is required per position. Compliance procedures and safety committee ensure all safety measures are being followed throughout each dealership operated by Town Auto Group.
Can you describe how Techs work with and mentor younger techs?
Our shop is home to a diverse team of skilled technicians. Our Master A-Level Technicians are always eager to share their expertise, assisting with troubleshooting and skill development. Through our structured mentorship program, Apprentice Technicians are paired with Master Technicians, ensuring hands-on learning and fair compensation for training commitments.
How does your shop get involved with the local community?
We actively support our community by sponsoring local schools, veterans, and sports teams, as well as participating in food drives to give back and make a positive impact.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We proudly partner with automotive programs at Wenatchee Valley College and local tech centers, fostering the next generation of skilled technicians through education and hands-on experience.
Is there anything else you’d like to mention about career development and community?
Staff say working for Town Auto Group is the BEST! We make sure our employees are well taken care of. We recognize that their hard work and dedication are the driving force behind our success. TAG has a strong reputation as a responsible corporate citizen, and is committed to improving the quality of life for those who live in the Wenatchee Valley. We have a deep appreciation for the variety and characteristics that make individuals unique. As a champion of diversity, equality, and inclusion, thoughtful and intentional practices function at the core of our business philosophy.
Do you phone screen applicants before doing in-person interviews?
Yes
What do your in-person interviews entail?
In person interviews are an interactive conversation designed to ensure that Town Auto Group is the right fit for both the technician and our shop.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background checks and driver's insurability are checked in the pre-screening process. Applicants are do a drug screening as part of onboarding.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, our interview process and reference checks are designed to assess technicians skills.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
2-4 days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
We average 5 days with the prescreen call back causing the most time hang up.
Is there anything else you’d like to mention about your hiring process?
Town Auto Group's hiring process is an interactive process for helping potential employees get a feel for TAG. We work hard to make it as informative and seamless as possible recognizing how valuable a commodity time truly is.
B Level Technician
Pay Range: $80,000.00 - $100,000.00/year
Flat-rate + Weekly Upsell Spiff Sign-On Bonus for Qualified Technicians Relocation Package for Qualified Technicians
A Level Technician
Pay Range: $90,000.00 - $130,000.00/year
Flat-rate + Weekly Upsell Spiff Sign-On Bonus for Qualified Technicians Relocation Package for Qualified Technicians
Lube Technician
Pay Range: $25,000.00 - $35,000.00/year
Hourly Pay Weekly Upsell Spiff
Service Advisor
Pay Range: $90,000.00 - $120,000.00/year
Commission Service Spiffs Store Production Bonus
Student Tech / Apprentice
Pay Range: $17.00 - $20.00/hour
Hourly Wage
- Health Insurance Offered
- Kaiser of WA medical plus HRA
- Dental Insurance Offered
- Delta Dental of WA dental
- Vision Insurance Offered
- WASHAUTO1 VSP Vision Care, Inc. vision
- Retirement Plan Offered
- 401K Retirement Plan after first year.
- Sick Leave Offered
- Paid Time Off accrual of one hour per forty hours worked for the first year. Eight hours a month after the first year.
- Vacation Offered
- Paid Time Off accrual of one hour per forty hours worked for the first year. Eight hours a month after the first year.
- Paid Holidays Offered
- After completing a 90-day probationary period prior, full-time Town Auto Group employee are eligible for Holiday Pay. Recognized Holidays are: New Year's Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day
- ST / LT Disability Offered
- Lincoln Life Insurance Company basic life/ short term and long term disability as part of an employees
- Life Insurance Offered
- $5,000 included in employee's medical plan, with an option to purchase additional amounts.
- Uniforms Offered
- Uniforms are provided with technicians names through CINTAS
- Other Offered
- Employee appreciation & recognition Semi-annual employee celebrations Employee vehicle purchase plans Employee discounts on select services/purchases Town Toyota Center event ticket employee discounts on select venues
Monthly Poll Question
Answer a poll question for a chance to win $500 plus $500 for a local High School.
Shop Talk
Top Shop Challenge: Talk about some of the recent things your shop has done to help out local schools.
At Town Chrysler Jeep Dodge Ram, we’re proud to support local youth sports teams. Recently, we've sponsored several local sports leagues, providing financial backing and resources to help kids stay active and engaged in their communities. From soccer to baseball, we believe in the power of sports to teach teamwork, discipline, and leadership. It’s just one of the many ways we give back to our community and help young athletes thrive!
Top Shop Challenge: What is something you're noticing in the shop that is different in 2025 than in earlier years?
One big difference in 2025 is how our team is growing and evolving. We’re seeing more young technicians joining the industry, bringing fresh energy and a strong eagerness to learn. At the same time, our experienced techs are stepping up as mentors, sharing their knowledge and helping to shape the next generation. There’s also a stronger focus on teamwork and career growth, with more training opportunities and a push for internal promotions. It’s great to see how everyone is adapting and supporting each other
Top Shop Challenge: WrenchWay is conducting a technician pay survey because many believe the BLS data of $46k average pay is not reflective of the industry. Please comment on what someone at your shop can earn.
Here at Town Chrysler Jeep Dodge our entry flat rate technicians start out at $70K annually and our master technicians start out at $130k annually.
Happy New Year! What an exciting 2023. Moving into 2024 what are some new years resolutions do you and your shop have and how do you plan on keeping these resolutions? Here at Town Dodge some of ours in the service drive are to drink more water, travel more this year, and make more time for family.
Top Shop Challenge: Over the last several years, we’ve seen huge improvements in benefits and perks for technicians. Describe any non-standard benefits/perks you added recently or plan to add next year.
Beyond some of our standard benefits such our as paid training, 6 paid holidays, health insurance, employee discounts on services and vehicles, and more. Some of our non standard benefits include a monthly employee appreciation, monthly spiff program, and our first class Christmas party at our very own Town Toyota Center including a Christmas bonus and Christmas gift.