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Under The Hood
Is the shop heated? Air conditioned?
Overhead heated, stays nice and cozy in cooler months. Swamp coolers help cool and air flow during warmer months
What is the size of the team I’d be working with?
4-6 techs per team, multiple teams within the shop
What are the shop hours and what are the shift timeframes?
Tech work 7:30 am - 4:30 pm rotating Saturdays, for a 40 hours a week
What tools does the shop provide that are available for all technicians to use?
New Hunter alignment rack, Hunter road force balancer, MATCO Maximus 4.0 diagnostic scanner and all Toyota Special service tools. Express Maintenance Techs are provided all basic tools.
What type of break room facility is provided?
Multipurpose break room, complimentary coffee, water, refrigerator and microwave provided, private lockers and changing area.
How many bays does your shop have?
20 bays: 17 post lift, 1 alignment rack, 2 flats
How many repair orders do you average per month?
1800+
What is your parts ordering process?
Parts are typically in stock, special orders upon request 90% next day arrival
What is your policy on side work?
Side work is strictly prohibited
Are there any other unique features of the work environment worth noting?
Friendly, family team environment. Mentorship available for tech growth, long term employees, career path provided at interview. Toyota as a brand is a strong advocate for techs!
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Shop Talk
Top Shop Challenge: Talk about some of the recent things your shop has done to help out local schools.
At Town Toyota, we're dedicated to supporting our local community and inspiring the next generation. Recently, we had the opportunity to participate in a high school career day alongside many other businesses, connecting with students and showcasing the diverse career opportunities within the automotive industry. It was an exciting day filled with engaged students eager to explore future career paths. We also had the pleasure of discussing our scholarship opportunities at Wenatchee Valley College, helping to support local students pursuing careers in automotive technology. We’re proud to be part of these impactful events and look forward to continuing our efforts to support education and career development in our area.
Top Shop Challenge: March 8th was International Women's Day. Feature some of the amazing female employees in your shop.
March 8th, we celebrated the hardworking and talented women in our service department who keep things running smoothly every day! Your dedication, expertise, and passion for the industry inspire us all. Thank you for all that you do! 🎉 #InternationalWomensDay
Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Many staff fell victim to the season’s virus and challenges with shop equipment going down for repairs had the year off to a bleak start. January is also historically a slower month in the industry. However, when it was all said and done, our Service Department ended the month with the second-best month in the store’s history! This is testament to the culture we have instilled for Town Toyotas Service Team!!

Top Shop Challenge: How are you planning to support your team’s professional development in 2025?
Town Toyota is dedicated to the growth and development of all Service staff. Technicians continue growth whether utilizing our in-house training program, ASE accreditations, or Toyota ILT courses to continue certifications they would like to obtain to advance in the careers, all at zero cost to the technician. ASM’s will continue to complete either online training or ILT’s in 2025. Warranty admin and BDC staff will have the opportunity to attend Toyota ILT trainings throughout 2025.