Boosting the Industry Through Social Media, ft. Chryssa Hunlock, California Truck Centers
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Chryssa Hunlock, Service Manager, California Truck Centers. Chryssa shares with us how she became comfortable posting on social media, creating consistent content, and how she uses social media to attract more people into the industry. Watch
VIP Tires & Service: Changing Technicians’ Perception of the Shop
With over 59 shops in northern New England and almost 500 employees, VIP Tires & Service is a tire and automotive service business with a mission to earn a customer for life. What started in 1958 as a high performance auto parts store has since evolved into a premium provider
Why Technicians Ghost Shops & How Shops Can Manage Ghosting
It happens to everyone who is in charge of hiring for a shop or dealership... After sorting through countless resumes from technicians who just don’t have the right (or any) qualifications for the position you’re hiring for, that perfect A tech resume comes across your desk. You can’t get your
Technician Spotlight Series: Heather H.
Location: Charlotte, North Carolina Experience: 12 Years Job Title: Automotive Technician for Hyundai World Rally Test Team Here at WrenchWay, we are always working to think of new and creative ways to share the knowledge, skill level, and hard work it takes to be an automotive technician. This is why
How the Right Auto Shop SMS Helps with Staff Retention
We’ve said it before and we’ll say it again: Top techs want top technology. By giving them the best auto shop SMS, you eliminate many workplace hassles that lead them to consider quitting. You cannot expect tech-savvy people to come aboard and adopt a paper-based system or one that has
Social Media, Creating Content, & Working With Schools ft. Jeff Buckley, My Father’s Shop Certified Auto Repair
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Jeff Buckley, Owner, My Father’s Shop Certified Auto Repair. Jeff is so passionate about the automotive industry and truly cares about the education and future of the automotive industry. Jeff talks with us about how he
Benefits of Technician Recognition in Shops (Plus Ideas & Tips)
It’s not a secret; the technician shortage makes it harder for shops to recruit new technicians. However, that is why it is even more important to focus on keeping their current technicians. How can shops do this? One way is with proper recognition! Everyone wants to be recognized for a
WrenchWay Customer Spotlight: Ron Marhofer Auto Family
Ron Marhofer Auto Family is one of the most viewed Top Shops on WrenchWay. Not only are they a great place for technicians to work—offering a sign on bonus, flexible work week options, no nights or Sundays, and a 40 hour guarantee—but they also have a rock solid recruiting strategy
Recruiting Tips for Hiring at Multi-Location Shops
This article was originally published on the Shop-Ware blog. Hiring for one auto repair shop is hard enough. But, hiring for shops with multiple locations? Even harder. Between navigating customer relations, hiring, training, managing employees, overseeing inventory, and maintaining compliance standards, service managers have a lot on their plates. Hiring,
6 Tips to Increase Technician Productivity in Your Shop
Technician productivity is always a hot topic amongst repair shop owners. How can they help techs do their best work? Are there areas where they, as owners, can shore up weaknesses to ensure their staff has the room they need to do their jobs? The crew at Fullbay is dedicated