🌟 Happy International Workers' Day! 🌟
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🌟 Happy International Workers' Day! 🌟
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Are you a fan of the TRD packages Toyota offers?
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The 2025 Tom Wood Toyota Overlanding and 4x4 was a huge success! Come check us out next year.
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Here’s a recap from last week’s HDA Truck Pride Annual Meeting, featuring a recruitment best practices panel discussion. Our own Jay Goninen joined other industry leaders to highlight common hiring mistakes heavy-duty shops make and share helpful tips.
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Techs, Take a Look – The All-New 2025 Land Cruiser Is Here!
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🚗 Going the Extra Mile—Literally 🙌
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What would you pick if you could swap jobs with anyone for a day?
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Which part of prepping for summer driving do you think is most important?
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What’s your biggest pet peeve on the job?
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Master technician Shawn Todd replaced a valve cover and ignition coils on a 09 Jetta.
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What are your favorite types of jobs to work on?
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What would make your ideal work environment?
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What’s your biggest pet peeve on the job?
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🚗 Going the Extra Mile—Literally 🙌 We recently received this incredible message from a customer named Jon, and it reminded us exactly why we do what we do. His story speaks volumes about the dedication and quick thinking of our Tom Wood Subaru team—especially our Service Manager, Russ Stevens. 📨 Here’s what Jon wrote to our owner, Jeff Wood: "Hello Jeff, I just wanted to let you know about the exceptional service we received last Saturday at Tom Wood Subaru. We drove down from northern Illinois to pick up a new BRZ. The sales experience was great, Bill Vickery was super, and everything went smoothly until my wife drove away in her new car, and hit a giant Indiana pothole within five minutes, destroying a tire. Suddenly we were stuck at a gas station, hundreds of miles from home, in a dicey neighborhood. I took the wheel off and brought it back to the dealership, where Russ Stevens and his excellent team took charge of the problem. The matching tire was not available, but Russ' team started reviewing the specs and dimensions of other tires in stock, and found a different size that was close enough to get us home. Russ gave us his full attention and solved what could have been a big problem quickly and effectively, allowing me to get back to my wife and the car and get us on our way home. I am profoundly grateful to Russ and everyone else on his team who worked the problem and found the solution. As a thank-you to those guys, I funded a pizza lunch for them, but I thought you should also be informed. Your team is great. Thank you for having them on board. This is our 4th Subaru, we love the brand & this is why!" ❤️ Stories like this are the heartbeat of our Subaru Love Promise. Whether it’s an exciting vehicle purchase or an unexpected bump in the road, our team is committed to being there—with real solutions, genuine care, and a bit of hustle when it matters most. Thank you, Jon, for sharing your journey with us. And shout-out to Russ Stevens, Bill Vickery, and the entire team who made it happen. 🍕👏 #SubaruLovePromise #TomWoodSubaru #AboveAndBeyond #CustomerExperience #BRZLove #Teamwork #TomWoodAutomotive
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