Instructor Spotlight Series: Bob Gunn
This article is part of an ongoing series to highlight fun/unique things different schools across the country are doing to attract students to their technician program, keep them engaged in the program, and set them up for a successful career as a technician. Instructor Spotlight: Bob Gunn School: West Kentucky
Keeping Your Technicians Happy ft. Tully Williams, The Niello Company
Episode Description In this week’s episode of Beyond the Wrench, Tully Williams, Fixed Operations Director, The Niello Company joins us for an exciting episode. Tully shows his passion for the automotive industry by discussing ways shops can keep their technicians happy. He talks about why flat rate gets a bad
Roundtable Recap: Technician Recognition: Creating a Culture of Appreciation in Your Service Center
Watch the Recording Roundtable Highlights Defining Employee Recognition Employee recognition is not something one person can create. It starts with the ownership and management team. Recognize people the way they want to be recognized. Everyone likes to be recognized in their own unique way. Knowing your staff on a personal
The Importance of Technician Training ft. Andrew Jablonowski, Garage Gurus
Episode Description In this week’s episode of Beyond the Wrench, Andrew Jablonowski, Content and Curriculum Manager, Garage Gurus joins us to share his insights on the importance of training, the transition of training from school to a shop, and the challenges with training. Watch the Full Episode Importance of
Employee Appreciation Ideas for Repair Shops
Every shop and dealership knows the importance of employee appreciation and recognition. You’ll frequently hear owners, managers, or fixed ops directors talking about how their people are their top priority… Yet, over a quarter of employees aren’t recognized for their work, with an additional 17% saying they just receive it
Changing the Perception of Skilled Trades ft. Jim Bologa, Porter and Chester Institute
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Jim Bologa, CEO, Porter and Chester Institute. Jim discusses how students can understand their skill set, how to build students up for success, and the importance of continuing education. Watch the Full Episode Understanding Your
Employee Recognition Stats Shops & Dealerships Need to Know
Employee recognition is one of the simplest strategies for attracting and retaining technicians. Yet, shops and dealerships frequently overlook it. Employee appreciation and recognition bring so many benefits to your shop, and in particular, your service center, where turnover is likely an issue. Shops and dealers who focus on employee
WrenchWay September Topic of the Month: Technician Recognition
Employee recognition may seem like an obvious strategy when it comes to attracting and retaining top talent, yet few shops do a great job of it. Join us in promoting and improving technician recognition efforts in service centers throughout the entire month of September. Here’s What’s on the Agenda for
Leading with Process, Corey Smith, National Auto Care
Episode Description In this week’s episode of Beyond the Wrench, we had the pleasure of being joined by Corey Smith, National Fixed Operations Training Manager, National Auto Care. Corey talks about how to develop a process, ways to implement a process, and ways to gamify your process. Watch the
3 Ways Top Shops & Dealerships Structure Tool Programs for Technicians
As we finish off our August Topic of the Month, Technician Tool Programs, we want to thank everyone who attended our roundtable, read our blogs and guides, and/or participated in any way to help get this important conversation going. Special shout out to all the WrenchWay Top Shops that created