Episode Description
The best thing a dealership can do is create a place of employment technicians want to work at. Ed Roberts, Chief Operations Officer, Bozard Ford Lincoln is back on the podcast to discuss how to create a strong employer brand, finding the right personalities for a shop, changes in the industry, and so much more!
(1.07) Guest Background
(6:23) Being a Brand Techs Want to Work For
(10:56) Technician Satisfaction
(17:01) Finding the Right Personality
(23:30) Creating a Comfortable Environment
(29:43) Showing a Successful Career Path
(34:41) Creating a Strong Employer Brand
(42:26) Changes in the Future of the Industry
Watch the Full Episode
Show Notes
Resources:
- Check out WrenchWay Tops Shops
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Ed Roberts
Chief Operations Officer, Bozard Ford Lincoln
eroberts@bozard.com
About Our Sponsor:
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Other Episodes You May Like
- Fixed Ops: What We Learned in 2020 & What to Expect in 2021, Ed Roberts of Bozard Ford Lincoln & Tully Williams of The Niello Company
- How Dealerships Can Build Relationships with Schools, Marcus Hicks, Ford TPS Program
- Improving Your Dealership or Shop, Jay Marrazzo, General Manager, AIM Group, LLC
- How Dealerships Can Attract More Customers Online, Russell Hill, FixedOPS Marketing
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