In the fast-paced world of service, technicians are the unsung heroes who keep shops running smoothly. Their hard work, skill, and dedication deserve recognition and celebration. In fact, a recent employee survey found that 85% of employees believe management should reward outstanding performance whenever it occurs. Appreciating and rewarding technicians not only boosts morale but also enhances staff retention and attracts new technician candidates.
Below, we highlight seven shops and dealerships that excel in recognizing their technicians. These examples showcase how effective appreciation can be in fostering a positive work environment. For more great technician recognition examples, explore WrenchWay Shop Talk.
7 Ways Shops & Dealerships Recognize Their Technicians
Town Toyota Celebrates Certifications
Town Toyota of East Wenatchee, WA, is thrilled to celebrate Ruayen Javier, the first apprentice to graduate from their in-house training program. Ruayen began his journey in 2021 with limited industry experience, and through dedication and hard work, he has advanced and graduated ahead of schedule.
Not only is celebrating employee achievements a great way to recognize employees, but it’s also a great opportunity to highlight any of your shop’s in-house or paid training to potential candidates.
Signature Toyota & Hyundai Honors Employees of the Week
Signature Toyota & Hyundai has a unique twist on traditional employee recognition. Instead of the usual “Employee of the Month” awards, they name a “Stud of the Week.” Recently, Matt earned the golden stud for stepping outside his comfort zone and beginning his state certification tests. This public acknowledgment highlights Matt’s achievements and motivates other team members to strive for excellence. It also gives potential candidates a glimpse into the shop’s culture.
Adams Mobile Air Spotlights Technicians
The Adams Mobile Air team often shares spotlight posts highlighting their staff on WrenchWay Shop Talk. Their most recent post features Matt and talks about his growth into a lead technician at the shop. Sharing spotlight posts like this allows shops to celebrate the hard work of their techs and build a sense of pride and camaraderie within the team.
Audi Indianapolis Recognizes Work Anniversaries
Aziz from Audi Indianapolis just hit a big milestone—5 years with the shop. The team celebrated with a fun post, a certificate, and more. Not only is this an easy way to recognize employees, but publicly recognizing milestones also demonstrates employee loyalty and retention to potential candidates.
Guy’s Truck & Tractor Service Honors Big Life Events
Three generations of the Richards family graduating from Madison College’s Diesel program is a rare, once-in-a-lifetime event that the team at Guy’s Truck & Tractor Service had the honor of highlighting. Such significant life events are rare, making it important for shops to recognize and celebrate their staff as real people. Additionally, coming together to mark these milestones adds a personal touch and fosters a supportive, family-like atmosphere within the workplace.
Woody Anderson Ford Goes Beyond Pizza
Sometimes it’s the little things and thinking outside the box that make a difference! The Woody Anderson Ford team got to cool off from the summer heat with snow cones. Offering unique extra perks and surprises ensures technicians feel valued and rewarded. (We knock the pizza, but pizza is good too… Just make sure that’s not all you’re doing to show employee appreciation!)
Tom Wood Porsche Highlights Current Repairs
Who doesn’t appreciate a bit of recognition for their skills? It looks like Kurt from the Tom Wood team is staying busy by installing a transmission. Sharing your technicians’ work online highlights their expertise and gives them a sense of accomplishment and pride while giving candidates a behind-the-scenes look at the type of work your techs see on the job.
Technician Recognition Matters
Recognizing technicians’ hard work is crucial in order to recruit and retain top talent. The shops and dealerships highlighted above show how acknowledgment can boost morale and improve the work environment while attracting potential candidates. Their efforts to celebrate achievements and milestones demonstrate the importance of valuing technicians. These practices not only support individual pride but also enhance the overall shop culture.
Maximize Technician Appreciation on Shop Talk
WrenchWay Shop Talk is a thriving online community for auto and diesel professionals. On Shop Talk, technicians and students can engage with posts from top shops and dealerships, stay updated on industry news, and see what’s going on in auto, diesel, and tech ed programs across the country.
Want to see your shop or dealerships on Shop Talk? Access to post on Shop Talk is available as a part of WrenchWay’s Top Shop Memberships, which also includes resources to help your shop attract more technician talent and build relationships with local auto/diesel/tech ed instructors.
