What It’s Like to Be a Mobile Technician
Episode Description Ever wonder what a day in the life of a mobile technician looks like? On this week’s episode, we’re talking with Andrew Sneed, Lead Technician for RepairSmith. Andrew tells us all about what it’s like to be a mobile technician, including benefits, unique challenges, and the skills that
February WrenchWay Roundtable Recap: Why Shops Need to Focus on Technician Career Development
We recently hosted our second WrenchWay Roundtable discussion where we discussed why shops and dealerships need to focus on technician career development. Our panelists included: Tim Winkeler, President & CEO, VIP Tires & Service Jim Bennett, Director of Technical Training & Development, ATI, and Owner of CarMasters Automotive Jake Schaefer,
What Lowers Technician Productivity at Work?
In this episode of WrenchWay Weekly, we discuss what impedes technician productivity the most at work. Watch the full episode, or review the episode highlights below. What Affects Technician Productivity? A recent WrenchWay Insiders poll asked technicians, “What impedes your productivity the most at work?” Here were the responses: People:
How to Evaluate Credit Card Processors
Episode Description Today we’re talking with Carly Roiniotis from Wind River Financial about a very important topic for all shop owners and managers: evaluating credit card processors. In this episode, we discuss different types of providers, how to evaluate providers and why it’s important, and more. Tune in and don’t
Don’t Miss Our Upcoming Roundtable on Technician Career Development
One of the biggest complaints we hear from technicians is they are often frustrated with not having a clear path for career growth in a shop. As career development becomes more important to technicians, it is critical that shops and dealerships make this a priority. On Wednesday, February 24, 2021
Best Practices for Technician Onboarding and Training
In this episode of WrenchWay Weekly, we look at technician onboarding and training. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked, “Based on your experience, how would you rate most shops’ or dealerships’ onboarding and training of new technicians?” Let’s explore the
How to Create a Career Path For Your Technicians
Episode Description It’s becoming increasingly important for shop owners and managers to have a clear path for career growth in order to recruit and retain technicians. But, what does having a clear career path look like and how do you even get started? We’re tackling this topic with Jim Bennett
4 Biggest Challenges for New Technicians
In this episode of WrenchWay Weekly, we discuss the biggest challenges confronted by new technicians. Watch the full episode, or review the episode highlights below. What Difficulties Do New Technicians Face? A recent WrenchWay Insiders poll asked, “What is the biggest challenge about being a new technician?” Here were the
Building & Growing a Mobile Repair Business
Episode Description There are many unique challenges to building and growing a mobile repair business. This week on Beyond the Wrench, we chat with Joel Milne, CEO of RepairSmith, about how RepairSmith came to be, and what unique challenges they've faced running a mobile repair business. Watch the Episode About
WrenchWay School Assist: Free Tool Helps Schools Connect with Local Shops & Dealerships
We're excited to announce the release of our new product to help high schools and post-secondary schools with technician programs connect with local shops and dealerships. WrenchWay School Assist is a free tool that makes it easier for schools to get the resources they need to attract more young students to