The Value of Diversity in Repair Shop
In this episode of WrenchWay Weekly, we discuss diversity in the shop. Watch the full episode, or review the episode highlights below. The Value of Diversity in the Shop A recent WrenchWay Insiders poll asked, “Approximately what percentage of the technicians in your shop are people of color?” Let’s review
How Repair Shops Can Manage Technician Ghosting
In this episode of WrenchWay Weekly, we discuss technicians ghosting prospective employers. Watch the full episode, or review the episode highlights below. Do Technicians Ghost Potential Employers? A recent WrenchWay Insiders poll asked, “Have you ever ghosted a shop after applying or after an interview?” Let’s review the responses: Yes:
Supporting Women in the Automotive Industry
Episode Description Today, we welcome Tiffany Scherado to the podcast. Tiffany is the Facilitator for the new Amazing Women in Automotive group, and she brings some fantastic insight to the podcast on how we, as an industry, can better support women in automotive. Resources: Join the Amazing Women in Automotive
Upcoming Webinar: WrenchWay’s 20/90 Challenge
Every shop owner and service manager knows they need to make recruiting and retaining technicians a priority, yet few actually do anything about it. We get it — we’re all busy. But until shops really start to focus on technician recruitment and retainment, hiring is always going to be a
How to Create an Employee Referral Program For Your Repair Shop
In this episode of WrenchWay Weekly, we discuss employees referring friends and family for job openings. Watch the full episode, or review the episode highlights below. Do Repair Shops Have Employee Referral Programs? A recent WrenchWay Insiders poll asked, “Does your shop have an employee referral program that incentivizes employees
New at WrenchWay: School Connect & Activity Tracker
Episode Description This week, Mark Wilson, Co-Founder & CEO of WrenchWay, joins us again to discuss what’s new with WrenchWay. We discuss the new School Connect tool that allows schools to connect with local shops, and the new activity tracker that allows shops to always be recruiting. Watch the Episode
Importance of Performance Metrics in Repair Shops
In this episode of WrenchWay Weekly, we discuss performance metrics. Watch the full episode, or review the episode highlights below. Are Performance Metrics a Good Measure of Technicians’ Work? A recent WrenchWay Insiders poll asked, “Are performance metrics (i.e., efficiency, hours billed, rework, etc.) an accurate representation of the work
Successful Community Effort to Impact Tech Shortage
Episode Description On today’s episode, we’re talking with Sue Dickson, Owner & Operator of Closs Tire & Auto, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, to learn about how their local community has worked together to successfully make an impact on the technician shortage. Watch the
DIY Vehicle Repairs & Maintenance
In this episode of WrenchWay Weekly, we discuss DIY vehicle repairs and maintenance. Watch the full episode, or review the episode highlights below. Commonly Performance DIY Repairs & Maintenance A recent WrenchWay Insiders poll asked, “What repair/maintenance is most commonly done incorrectly by those that haven't been adequately trained?” Let’s
Sitting Down with Jim Mathis, Owner & CEO, WyoTech
Episode Description On this week’s episode, we have an intimate discussion with Jim Mathis, Owner & CEO of WyoTech, about his history and how he came to lead WyoTech. Watch the Episode About Our Host: Jay Goninen Co- Founder & President, WrenchWay jayg@wrenchway.com | 608.716.2122 About Our Guest: Jim Mathis