How to Conduct Successful Performance Reviews for Technicians
It’s that time of year again when many shops and dealerships are getting ready to conduct annual performance reviews. It can be easy for annual reviews to become a “check-the-box” item on the to do list. However, shops and dealerships need to look at these conversations strategically in order to
Breaking Down Supply Chain ft. Tim Eisenmann, Torqata
Episode Description Are you fully leveraging data to boost customer satisfaction? Tim Eisenmann, CEO of Torqata, joins us to discuss how shops can use data as a tool to help predict supply chain issues. (1:22) Guest Background (10:07) The Decision-Making Process of Starting a Business (16:08) Understanding Inventory and Carrying
Building a Network to Support Automotive Programs ft. Scott Norman, Pittsburg State University
Episode Description Automotive programs need more support than ever if we want to improve the technician shortage. Scott Norman, Professor and Automotive Coordinator at Pittsburg State University, joins us to discuss how building relationships with industry and alumni networks is key to running successful automotive programs. (01:15) - Guest Background
What’s New in Automotive? ft. Dan Shine, Automotive News
Episode Description Labor shortages, parts shortages, advances in technology… Keeping up with what’s going on in the automotive industry is no easy task. Dan Shine, Senior Editor, Automotive News, joins us to discuss some of the most talked about topics in the automotive industry right now and how the industry
5 Ways to Recruit Veterans to Your Shop
Technicians are in high demand across the entire country, and veterans who have experience as military technicians offer a unique skill set that can bring a lot of value to shops. Of course, military veterans will apply through regular job postings from time to time. But, shops that take the
The Future of Analytics & Service ft. Marcus Aman, Bayley
Episode Description In this week’s episode of Beyond the Wrench, Marcus Aman, CEO and Co-Founder of Bayley Service Intelligence joins us to talk about the tool he created to help shops measure data and increase profit, the importance of analytics, and the future of service work. Watch the Full Episode
Instructor Spotlight Series: Jack Stow
This article is part of an ongoing series to highlight fun/unique things different schools across the country are doing to attract students to their technician program, keep them engaged in the program, and set them up for a successful career as a technician. Instructor Spotlight: Jack Stow School: North Kansas
Growing High School Automotive Programs ft. Ben Zimmerman, Verona High School
Episode Description In this week's episode of Beyond the Wrench, Ben Zimmerman, Automotive Teacher, Verona High School joins us to talk about the increase in enrollment in his program, the support he receives from the industry, and how he teams up with local schools to run his advisory board meetings.
14 Best YouTube Channels for Technicians
We recently asked our network of auto, diesel, and collision technicians for their favorite industry-related YouTube channels (besides WrenchWay, of course). According to the poll we posted on Shop Talk, Humble Mechanic and Flat Rate Master were among the top favorites, gathering 37% and 21% of the votes, respectively. Check
Bettering Your Business ft. Craig Zale, Craig’s Car Care
Episode Description In this week’s episode of Beyond the Wrench, Craig Zale, CEO, Craig’s Car Care joins us. Craig shares his perspective on investing in training, the importance of culture, and how to be profitable. Watch the Full Episode Investing in Training For most people in this industry, if we're