To make an impact as a leader, build trust within your team. Jen Ellestad, Fixed Operations Director of Zimbrick Fish Hatchery Road in Madison, Wisconsin explains the importance of building trust, communication styles, and finding the right people for your shop.
(2:17) Guest Background
(16:06) Challenges When Communicating with a Big Team
(21:00) Getting Good People into the Shop
(26:24) Technician and Service Advisor Relationship
(33:51) Challenges in Recruiting
(44:32) Evolution of the Industry
(54:03) Building a Cool Brand
Watch the Full Episode
- Learn more and check out Shop Talk
- Watch Jen’s Session of TechMission
About Our Host:
Co-Founder & President, WrenchWay
firstname.lastname@example.org | 608.716.2122
About Our Guest:
Fixed Operations Director, Zimbrick Fish Hatchery Road
About Our Sponsor:
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