Guide to Online Car Auctions: Operating, Buying, & Selling
Bob Gaito, Chief Executive Officer at Auction Central and Principal at Exit5 Auto Group, shares his unique auction and dealership experience in this week’s episode. Bob dives into how online auctions operate and the role of auctions in the automotive industry. He also discusses the different career options available for
TechMission 2023 Recap: Treating Technicians Like an Asset, Not an Expense
TechMission 2023 brought together technicians, shop managers/owners, instructors, and other industry professionals for its fourth consecutive year, focusing on "Treating Technicians Like an Asset, Not an Expense." Thank you to all the amazing sponsors, panelists, and attendees for making TechMission 2023 a success! We are so lucky to be a
Driving Positive Change in Automotive
Pride in your work and pride in the industry! In this week’s episode, Josh Arnold, Master Technician at Toyota & Subaru of Corvallis, radiates his contagious passion and positive attitude toward the automotive industry. Get an inside look at how to maintain a positive mindset in a challenging industry, the
Just Released: 2023 Voice of Technician Survey Summary
With the growing technician shortage, it’s more important than ever for shops to focus on keeping their technicians happy. But what exactly is it that technicians are looking for in an employer? That’s exactly what we sought to find out when we released our 2023 Voice of Technician survey. Nearly
All About Culture
Culture is a big buzzword, but what does it actually mean? Dan Bredeson, Founder of Lead Front Consulting LLC and Author of the Amazon Bestseller "Seeds of Culture,” defines culture simply as, “how we do things.” In this episode, Dan breaks down all things culture, explains its historical significance, stresses
Financial Transparency and Education in the Shop
Shops need to be more transparent with their technicians about their financial standing, and technicians need better education on financial management and beyond. In this episode, Matt Fanslow, a Diagnostic Technician and Shop Manager at Riverside Automotive, delves into financial transparency and education, explains how positive technicians are the best
The Art of Great Shop Culture
Arvin Merino, the Service Director of Toyota of Seattle and Honda of Seattle, joins us to discuss the remarkable shop culture within their shops. Arvin explains how listening to shop staff, fostering relationships outside of the shop, and placing a stronger emphasis on staffing and selecting individuals with the right
WrenchWay Helps Honda & Toyota of Seattle Service Departments Become Fully Staffed
Honda and Toyota of Seattle have been long-time clients of WrenchWay, and over the years, the partnership has evolved into a friendship. You may have come across their content on WrenchWay Shop Talk or even seen their team speak at our events. Overall, we have really enjoyed helping Honda and
Shaping a Better and Brighter Auto Industry
Tara Topel joins us to celebrate the 75th anniversary of Topel's Service Center, Inc.! As a Co-Owner of an independent shop and towing center, Tara brings a unique perspective to the table. During the episode, she covers ways in which shops can support schools, emphasizes the importance of encouraging youth
Career Paths & Expectations for Young Diesel Techs
This week, we welcome Tom Wozniak, Diesel Technology Instructor at Madison College, and two of his current students, Jacob Breunig and Max Richard. Together, they discuss the importance of having confidence and patience as young technicians, express concerns regarding the future of diesel, and emphasize the need for shops to