Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors.

Watch the Full Episode

Show Notes

About Our Guests

Chris Craig
Fixed Operations Content Owner, RockED
Follow Craig on Social Media

Chris’ last episode: Making Your Service Advisors a Priority ft. Chris Craig


Jasper Engines & Transmissions

About Our Host

Jay Goninen
Co-Founder & President, WrenchWay | 608.716.2122

WrenchWay Resources

Technicians & Students – Looking for the best shops to work at? Check out

Shops & Dealerships – Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.

Instructors – Need help getting resources and connecting with industry? We have free resources for your program.

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