Erik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians’ growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing.
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Show Notes
About the Episode
- Host: Jay Goninen, WrenchWay, jayg@wrenchway.com
- Guest: Erik Fagerstrom, GreatWater 360 Auto Care, efagerstrom@greatwatergarages.com
- Sponsor: Jasper Engines & Transmissions
Links & Resources
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About WrenchWay:
- For Technicians & Students: wrenchway.com/solutions/technicians/
- For Shops & Dealerships: wrenchway.com/solutions/shops/
- For Instructors: wrenchway.com/solutions/schools/
Other Episodes You May Like
- Bettering Your Business ft. Craig Zale, Craig’s Car Care
- Building True Leadership in the Shop ft. Chris Craig, RockED
- Making Technician Training Accessible ft. David Boyes, Today’s Class
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