As a shop manager or owner, it is crucial to establish effective communication and build relationships with your technicians. As a Commercial Supervisor of James Matthews Ford, Jon Boyd understands this task better than most. During this episode, Jon shares how he manages his diverse team and discusses ways shops can improve their technicians’ lives.

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Show Notes


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About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay | 608.716.2122

About Our Guest:

Jon Boyd
Commercial Supervisor, James Matthews Ford
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