Here are some of our staff picks for Shop Talk post of the month. Be sure to vote for your favorite and leave a comment below on why you chose the post.
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Front Parts Boutique. This is where we stage gifts for purchase. Employees get 10% over cost at any Tom Wood location.
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ITS THAT TIME OF YEAR AGAIN!!!! DAY 1 of elving around
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We were honored earlier this month at the Lamborghini Dealer Annual Meeting in Rome, Italy. Lamborghini Dallas was named the most successful Dealer in America in the Sales category. We would like to thank all of our team members and clients who helped make this happen.
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Join the conversation on December 6th as WrenchWay Co-Founders, Jay Goninen and Mark Wilson, run through the results from our 2023 Voice of the Technician Survey. Together, they will dive into the good, the bad, and the ugly of what the report revealed so we can all learn and make our industry a better place.
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We are looking for a Detailer and Porter to join our team!
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Here we grow again... and we are looking for a Technician to join our team!
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Great food at our Thanksgiving pitch-in.
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We’re having an internal debate over here at WrenchWay, and we could use your help to settle the score…
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Something I don’t think is talked about enough is working on non-automotive applications. I originally started on automotive then moved to equipment like forklifts, golf carts, scissor lifts etc. i enjoyed it much more than automotive bc it was hourly and got to be out on the road. If you have a good personality and don’t like working flat rate, equipment work may be for you!
View full postWe love this time of year at our shop! Do you put up a little cheer in the customer waiting area for the holidays?
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In November, Sheehy Hyundai of Waldorf participated in a food drive for the local community. But, we're not stopping there! The Toys for Tots toy drive is well underway and we are looking forward to helping children in need!
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Town Nissan is feeling the Christmas spirit!
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We are a true team! Mary is but one example of a great team member who uses all her resources to make the client happy. Does playing for a winning team matter to you? Apply today!
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Speaking poorly About Competitors: Insights from a Field Service Diesel Technician In the competitive landscape of field service, professionals often find themselves striving to gain an edge over their competitors. While healthy competition can foster innovation and improvement, there's a fine line between healthy competition and resorting to speaking negatively about competitors. As a seasoned field service diesel technician, I've witnessed firsthand the potential negatives that arise when professionals indulge in talking poorly about their competition. One of the core principles that field service technicians, should uphold is maintaining a high level of professionalism. Talking negatively about competitors can reflect poorly on an individual's character and the company they represent. Engaging in disparaging conversations can erode trust and respect within the industry, damaging relationships that might otherwise be valuable for collaboration or mutual support. When professionals indulge in speaking poorly of their competitors, their focus can shift away from what truly matters – delivering top-notch service and enhancing their own skills. Rather than focusing on continuous improvement and learning, energy is wasted on negative discussions. This not only hampers personal growth but also detracts from providing exceptional service to customers, which should always be a top priority. Speaking negatively about competitors can undermine a technician's credibility in the eyes of clients, colleagues, and industry peers. If clients perceive a technician as someone who resorts to mudslinging, they might question the legitimacy of the technician's expertise and integrity. Building a reputation of professionalism and expertise is essential for long-term success in any field, including field Indulging in the habit of talking down about competitors can lead to a negative perception of the entire industry. When professionals engage in public disputes or make derogatory remarks about competitors, it can foster a toxic atmosphere that tarnishes the image of the field. This not only affects the reputation of individuals but also the industry as a whole, potentially deterring new potential clients. In the field service industry, collaboration can be incredibly beneficial for both professionals and clients. Sharing knowledge, experiences, and resources can lead to improved practices and outcomes. However, a culture of negativity can discourage collaboration and create a hostile environment. By embracing a more constructive approach, professionals can unlock opportunities for partnerships that can benefit everyone involved. As a field service diesel technician, I've come to appreciate the importance of professionalism, focus, credibility, and industry reputation. Engaging in negative talk about competitors might offer temporary satisfaction, but the long-term consequences can be detrimental to personal growth, professional reputation, and the overall industry. Rather than resorting to negative discussions, professionals should channel their energy into honing their skills, delivering exceptional service, and fostering a culture of collaboration that ultimately benefits all involved.
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