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Under The Hood
Is the shop heated? Air conditioned?
State of the art shop with AC and heat.
What is the size of the team I’d be working with?
We currently have 8 Technicians and 3 apprentice technicians
What are the shop hours and what are the shift timeframes?
The service department is open Mon-Fri 7:30am until 6:00pm. Saturdays we are open from 8:00am until 2:00pm
What tools does the shop provide that are available for all technicians to use?
All Audi special tooling is provided along with a factory scan tool.
What type of break room facility is provided?
Climate-controlled break room with vending machines, table, and chairs
How many bays does your shop have?
We have 20 bays including the alignment bay
How many repair orders do you average per month?
We average 1000 repair orders a month.
What is your parts ordering process?
All parts are ordered through our inspection tool X-time. Parts will be received as soon as possible for technicians to complete repairs
What is your policy on side work?
Side work is not allowed in the shop.
Do you offer any skills training or continuing education opportunities?
We are enrolled with the Audi technical center and send our employees for training continuously.
Can you describe opportunities for career growth at your business?
We typically promote from within our department. Opportunities can be endless for the right employee. We can help put employees on a career path that suits them
Can you describe your performance review process?
Yearly one-on-one performance reviews are conducted at the beginning of the year. Discussion includes dealership metrics and goals for the next year
What type of safety training is required?
All safety training is completed on site or virtually.
Can you describe how Techs work with and mentor younger techs?
We have an apprentice program where an apprentice would be paired up with one of our master techs for 3-12 months.
How does your shop get involved with the local community?
Our dealer group is active in our local community.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We have a working relationship with our local trade school. We have hired several Techs from the local trade school.
Do you phone screen applicants before doing in-person interviews?
Yes, we like to a have a brief phone conversation prior to a in person meeting.
What do your in-person interviews entail?
Typically meet with the service manager and a team leader. Discuss experience, what the candidate is looking for, and career goals
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We do preform a background check and a drug screening on all applicants.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We do not. Skill set is determined through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Typically, this process takes 2-3 days.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Typically less than a week.
Technician
Pay Range: $25.00 - $45.00/hour
Technician pay is on a flat-rate payscale. Pay will be based on technician's background, certifications, and skill set
- Health Insurance Offered
- Blue Cross health insurance is avail to all full time employees
- Dental Insurance Offered
- We provide Delta dental coverage to full time employees
- Vision Insurance Offered
- We provide optional Delta vision coverage.
- Retirement Plan Offered
- We offer a 401K plan with up to a 4,000-dollar employer match.
- Sick Leave Offered
- 16 hours of sick time is available for full time employees
- Vacation Offered
- 40 hours of PTO is offered to first year employees
- Paid Holidays Offered
- The company observes up to 7 holidays a year. New Year’s Day Labor Day Memorial Day Thanksgiving Day Independence Day Christmas Day Your Birthday (Floating
- ST / LT Disability Offered
- ST and LT disability if offered to full time employes.
- Life Insurance Offered
- Life insurance is available to full time employees.
- Uniforms Offered
- Uniforms are provided
- Other Not Offered
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