Will's Comments on Stang Auto tech
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Will's Comments on Stang Auto tech
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In your current role, do you feel like you’re fairly paid for your skills and experience? Explain your answer in the comments section.
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Our monthly Lunch & Learn took place at the U.S. Space & Rocket Center’s INTUITIVE Planetarium!
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Congratulations to Bryce Parlos on graduating from the Audi AEP program! Bryce is now our newest Expert Certified technician.
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🔧 NOW HIRING: Experienced Bumper-to-Bumper Technician
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Experience "The Seiner Difference!"
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🔧 Wrench Your Way Into a Great Career! 🔧
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What’s the most important factor in keeping your bay productive throughout the day?
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I was on the Beyond the Wrench podcast!!!!
View full postThe shop decided to try something different; instead of the usual hamburgers and bratwurst, they requested chicken and shrimp fried rice! Well done, Chef Brad!
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Meet Dusty Loy, Volvo Service Manager at Young Trucks, as he shares his passion for customer service and team collaboration. With a competitive spirit shaped by years in sports, Dusty emphasizes the importance of problem-solving and supporting his team so they can excel.
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Josh Arnold goes over the Diagnostic time on a 2013 Toyota Sequoia.
Technician
This ought to be one of the options for best post of the month. Good job, Josh, on explaining why it's so important to document well when asking for extra time and adding value by explaining why you want to be absolutely sure before chucking a part at something.
Educator
I have had Service Advisors tell me to go ahead with a 3 hour diag fee, then had them back out because they didn't contact the customer. I've had this happen multiple times. On this concern, do you not only have to check the 4wheeel drive ecu, you also have to check the pins at the transfer case and the A.D.D. motor....I am in complete agreement with Josh! I have dealt with these concerns on multiple occasions and never gotten paid for the additional diag that goes into these concerns. I would like to see a universal system that a tech could video everything from a simple oil change and brake pad thickness to anything else that they find wrong with the vehicle and email the video straight to the customer!
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