When looking for a new position or job, what is the most important factor that you look for?
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When looking for a new position or job, what is the most important factor that you look for?
View full poll questionHey Technicians! What’s your favorite vehicle to work on?
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Great review for Sales & Leasing Consultant; Nick Wade.
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What are some fun activities you like to do in the fall?
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Food Truck time to celebrate some special events! One tech celebrated 36 years of being here at Tom Wood Toyota. Another tech reported a first known issue found to Toyota and was awarded a special medallion.
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Air Tools or Electric tools?
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Minnesota roads can be unbearable in the snow, but this winter car workshop could be a game-changer for new drivers
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Happy anniversary to our Shipping & Receiving Clerk; Sam Lynch
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Great review for Service Advisor; Michael Manns!
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🎉 C O N G R A T U L A T I O N S 🎉 Congratulations to Garrett for being our BEAST of the week.
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If you could work on cars from any era, which would you choose?
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What's the most satisfying part of being an automotive technician?
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Thank you to everyone that joined us for the PenFed Racing Simulator Challenge on August 30-31. It was a pleasure to host Sabré Cook and showcase the Porsche GT3 Cup racecar while enjoying time with our amazing community and team. We hope you had a great time meeting Sabré, testing your skills in the racing simulator, and joining the scenic rally drive.
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Junior Technician, James, replacing a drive shaft on a 2022 Tiguan.
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We’ve talked a lot about Technician pay plans. In our Voice of Technician survey, hourly plus a performance incentive seemed to be really popular. So, what is your favorite kind of incentive plan? What is motivating to you? Do you prefer a really simple to understand plan or something a little more complex? It’s great to say that we’d love the opportunity to get a bonus but I’d love to hear what you’d all like that to look like.
I like profit sharing as well. Early in my career, I worked for a company that did profit sharing. I found it motivating to a point but they really pushed us to put it into our retirement account. Obviously doing so results in greater long term results but being young, I didn't love the lack of the immediate payoff. Not sure if that makes sense or not. Would definitely look at it differently now.
Technician
Jay it is really hard to go off of efficiency standards due to the nature of the beast. The tech hanging suspension and brakes every day is going to be a lot more efficient than the tech doing invasive electrical and diesel / transmission heavy line work. It's possible to be efficient doing these tasks, albeit a lot more unrealistic in how efficient based on standard scales.
Totally agree, Paul! I think that's why I'm so interested in hearing what techs think is fair for a bonus structure. There are times where I feel like the way we structure a bonus punishes the best techs. With that being said, we're starting to see more and more shops improve in this regard.
Technician
Flat rate is totally fine but rates were stagnant for decades. Got a $14 flat rate increase when I went to quit 2 yrs ago. I've talked to other techs, fleet, dealer and aftermarket, almost everyone told me they received some sort of big bonus or pay increase during covid pandemic years.
I think that's a positive, Dale. It does feel like we're moving in the right direction. I also believe that keeping the conversation going has helped shops understand topics like this at a different level. Is any part of our industry perfect? Of course not but hoping that continuing to help each side get a better understanding is going to be huge moving forward. Always appreciate your comments, Dale!
Technician
In my experience hourly or flat rate with tiered bonuses have been very motivating. If you turn x number of your you get $y more per hour with the dollar amount increase with the higher hour tiers. Downside is you can get techs saving hours at the end of a pay if they know those hours won’t get them to another tier and the comfortable where they are hour wise.
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