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Under The Hood
Is the shop heated? Air conditioned?
Our back shop, Lube rack and Service drive are all heated during the cold Winters. During the Summer we have "Big Ass FansÂź" throughout the shop and service drive to help keep the temperature down.
What is the size of the team Iâd be working with?
Our current team consist of the 16 BackShop Technicians, including 3 Apprentices. Additionally we currently have a team of 6 Express Techs.
What are the shop hours and what are the shift timeframes?
The service department here at Carr starts bright and early at 7:00 am and we keep the doors open until 7:00 pm. Most of our technicians start at 7:00am and end their day around 4:00pm other techs prefer to come in at 8:00am and clock off at 5:00pm.
What tools does the shop provide that are available for all technicians to use?
We have a large tool room where we have all GM Specialty tools available for all techs, as well as all major shop equipment.
What type of break room facility is provided?
A large lunchroom is available for all our employees. A Large Refrigerator, Microwave, Dishwasher and T.V. are available all day. In our customer lounge we have a self serve espresso machine. The lobby also hosts "Royal ReFresh micro-marketÂź" where anyone is welcomed to purchase snacks, drinks, and deli times.
How many bays does your shop have?
Our Backshop consist of a total of 23 bays including 1 "Hunter Four-Post Lift Rack". Our Express Department Consist of 2 bays at the front of the service department.
How many repair orders do you average per month?
This year each month our RO count keeps going up. We averaged about 1400-1600 for the first half of the year. This last month of August we are managed to break another company record this month with 1900 RO's.
What is your parts ordering process?
Electronic ordering process
What is your policy on side work?
Side work for personal vehicles as well as family and friends is allowed in our shop. Our only requirement is that there be an RO open and all shop rules are being followed.
Are there any other unique features of the work environment worth noting?
In the Month of August we had a new Driver Over tread depth scanner by "tSCAN" installed on our service drive. This is allows us to read the tire tread and wear as well as a diag report of the current alignment on the vehicle.
Do you offer any skills training or continuing education opportunities?
We offer all training provided by GM. Basic training, specialty training, and Ev training is available for all technicians.
Can you describe opportunities for career growth at your business?
We have multiple option for growth with in the company. We always prioritize promoting from within the company.
Can you describe your performance review process?
Technicians are coached through and checked on a monthly basis. Reviews based on performance can be semi-annually or annually.
What type of safety training is required?
The is a numerous amount of training that has to be completed every year from OSHA as well as from General Motors.
Can you describe how Techs work with and mentor younger techs?
Our apprentices are assigned to one of our Master Technician or Lead Technician depending of the what Specialty the apprentice is being trained for. i.e. Electrical, Diesel, Heavy Line, or EV.
How does your shop get involved with the local community?
We try to be as involved as possible with our community. We currently make contribution to Albertina Kerr, The Childs Center, NWABA, St.Mary's home for boy and the Local Beaverton School District.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We do work with the local community college(P.C.C.) and have active boards members participate to hire straight from their Auto or Diesel programs.
Is there anything else youâd like to mention about career development and community?
Carr Auto Group has made the 100 Best Companies list 11 times now and 5 times on the Oregonian's list of Top Workplaces! (they have only had it 5 years!)
Do you phone screen applicants before doing in-person interviews?
We do a light screen to see if candidate would be a fit here.
What do your in-person interviews entail?
Our service manager interviews the applicants and depending on the position your applying for our shop foreman or our Express Supervisor will sit in during the interview. If the service manager wants to move forward with the applicant, he send them to the HR Director for the final interview.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, we perform background checks, drug screening, as well as driving screening.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, we don't require any sort of skill assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
On average with in 1-2 days you'll either hear from our service manager or our HR.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Between the application, interview, and screenings the process can take anywhere from 3-5 days.
Is there anything else youâd like to mention about your hiring process?
N/A
Service Manager
Pay Range: $90,000.00 - $150,000.00/year
Salary plus department bonus.
C Level Technician
Pay Range: $41,600.00 - $46,800.00/year
Flat Rate
Collision Technician - A Level
Pay Range: $60,000.00 - $150,000.00/year
Flat Rate
Collision Technician - B Level
Pay Range: $40,000.00 - $90,000.00/year
Flat Rate
Collision Painter
Pay Range: $60,000.00 - $150,000.00/year
Flat Rate
Collision Prepper
Pay Range: $31,200.00 - $35,360.00/year
Hourly
Lube Technician
Pay Range: $35,360.00 - $37,440.00/year
Hourly
A Level Technician
Pay Range: $70.00 - $150,000.00/year
Flat Rate
B Level Technician
Pay Range: $41,600.00 - $70,000.00/year
Flat Rate
Service Advisor
Pay Range: $75,000.00 - $150,000.00/year
Salary plus commission on parts and labor.
- Health Insurance Offered
- We offer and open Network Medical plan with a $1500 deductible.
- Dental Insurance Offered
- We offer Dental insurance through equitable.
- Vision Insurance Offered
- We offer a voluntary Vision insurance
- Retirement Plan Offered
- After 6 months of employment you are eligible to sign up for our 401k program that come with a 2% match.
- Sick Leave Offered
- For all full time employees will be entitled to 40 hours of of sick pay per year. Part time employees, 1 hour of sick pay is available for every 30 hours worked.
- Vacation Offered
- All new employees have 40 hours of paid vacation upon their date of hire. After working 1 year for the auto group you are given 80 hours of paid vacation. After 7 year of service you are given 120 hours of paid vacation. Lastly after 15 year of service with Carr you're entitled to 160 hours of paid vacation.
- Paid Holidays Offered
- We provide 5 paid holidays, Christmas Day, New Year's Day, Memorial Day, Labor Day and 4th of July.
- ST / LT Disability Offered
- We pay for short term disability and you can buy up on both short/long term.
- Life Insurance Offered
- We offer $10,000 life insurance policy and you can buy up on life insurance.
- Uniforms Offered
- Technician Uniforms are provided and paid for. Every technician will receive 5 shirt and 5 pants as well as 2 shop jackets for the winter time. Short sleeve and Long sleeve shirts are available as well as shorts if that's what you prefer.
- Other Offered
- During the summer time we have an Annual picnic where we close our doors early and our entire Auto Group attends the event. There is always fun activities, catered dinner, and lots of price's. For the Christmas time, all employees are given a complete turkey dinner including side's and some sparkling cider.
Monthly Poll Question
Answer a poll question for a chance to win $500 plus $500 for a local High School.
Shop Talk
Christmas came early for our parts department! We're thrilled to welcome the newest addition to our fleet: the 2024 BrightDrop Zevo 400 EV van. This state-of-the-art electric vehicle is perfect for our in-town pickups and deliveries, helping us serve our local partners more efficiently while supporting sustainability. đâĄ
Top Shop Challenge: Let's hear it for all of our veterans. Create a post thanking those on your team who have proudly served our country.
Veterans Day is Here, and weâre honored to spotlight our very own Service Director, Chris Bradshaw, who served four years in the U.S. Navy. One of Chrisâs most unforgettable moments was sailing into Pearl Harbor during his deploymentâa reminder of the deep connections and memories formed in service. After his time in the Navy, Chris chose a career in the automotive world, drawn to the camaraderie and teamwork that reminded him of his time in the military. Weâre grateful to have him on our team and proud to honor all veterans today. Thank you to all who have served!
What are a couple of things you'd like to highlight that happened last month?
Last month marked an exciting milestone here at our store as we broke ground on the construction of our brand-new Level 3 chargers! Once completed, weâll have a total of 12 charging plugs available. Weâre thrilled about this upgrade, which will not only improve service for our customers but also benefit the local community by providing more charging options in the area. Stay tuned for updates as we get closer to completion!
A few weeks ago, 10 of our awesome ladiesâYolanda Bentley, Kenzie Brennan, Kelsey Gonzales, Heidi Ireland, Amy Johnson, Elvia Lujan, Sarah Moss, Charla Pachmayr, Brandi Pinsly, and Heidi Weilerâtook on the epic Hood to Coast Relay! Itâs a long, tough race that goes through the night, but they all crushed it!