Photos
Under The Hood
Is the shop heated? Air conditioned?
Our back shop, Lube rack and Service drive are all heated during the cold Winters. During the Summer we have "Big Ass Fans®" throughout the shop and service drive to help keep the temperature down.
What is the size of the team I’d be working with?
Our current team consist of the 16 BackShop Technicians, including 3 Apprentices. Additionally we currently have a team of 6 Express Techs.
What are the shop hours and what are the shift timeframes?
The service department here at Carr starts bright and early at 7:00 am and we keep the doors open until 7:00 pm. Most of our technicians start at 7:00am and end their day around 4:00pm other techs prefer to come in at 8:00am and clock off at 5:00pm.
What tools does the shop provide that are available for all technicians to use?
We have a large tool room where we have all GM Specialty tools available for all techs, as well as all major shop equipment.
What type of break room facility is provided?
A large lunchroom is available for all our employees. A Large Refrigerator, Microwave, Dishwasher and T.V. are available all day. In our customer lounge we have a self serve espresso machine. The lobby also hosts "Royal ReFresh micro-market®" where anyone is welcomed to purchase snacks, drinks, and deli times.
How many bays does your shop have?
Our Backshop consist of a total of 23 bays including 1 "Hunter Four-Post Lift Rack". Our Express Department Consist of 2 bays at the front of the service department.
How many repair orders do you average per month?
This year each month our RO count keeps going up. We averaged about 1400-1600 for the first half of the year. This last month of August we are managed to break another company record this month with 1900 RO's.
What is your parts ordering process?
Electronic ordering process
What is your policy on side work?
Side work for personal vehicles as well as family and friends is allowed in our shop. Our only requirement is that there be an RO open and all shop rules are being followed.
Are there any other unique features of the work environment worth noting?
In the Month of August we had a new Driver Over tread depth scanner by "tSCAN" installed on our service drive. This is allows us to read the tire tread and wear as well as a diag report of the current alignment on the vehicle.
Shop Talk
This month, we’re recognizing Kylle McCullah, one of our outstanding Service Advisors at Carr Chevrolet! With 18+ years in the automotive industry, Kylle rejoined our team in August 2023 and has been a top performer ever since. Last month, he broke a store record, bringing in over $300,000 - surpassing a record previously held by our Service Manager, Tyler!
Christmas came early for our parts department! We're thrilled to welcome the newest addition to our fleet: the 2024 BrightDrop Zevo 400 EV van. This state-of-the-art electric vehicle is perfect for our in-town pickups and deliveries, helping us serve our local partners more efficiently while supporting sustainability. 🚐⚡
Top Shop Challenge: Let's hear it for all of our veterans. Create a post thanking those on your team who have proudly served our country.
Veterans Day is Here, and we’re honored to spotlight our very own Service Director, Chris Bradshaw, who served four years in the U.S. Navy. One of Chris’s most unforgettable moments was sailing into Pearl Harbor during his deployment—a reminder of the deep connections and memories formed in service. After his time in the Navy, Chris chose a career in the automotive world, drawn to the camaraderie and teamwork that reminded him of his time in the military. We’re grateful to have him on our team and proud to honor all veterans today. Thank you to all who have served!
What are a couple of things you'd like to highlight that happened last month?
Last month marked an exciting milestone here at our store as we broke ground on the construction of our brand-new Level 3 chargers! Once completed, we’ll have a total of 12 charging plugs available. We’re thrilled about this upgrade, which will not only improve service for our customers but also benefit the local community by providing more charging options in the area. Stay tuned for updates as we get closer to completion!