🏆 We’re Feeling the Love, Minnesota! 🏆
View full post
🏆 We’re Feeling the Love, Minnesota! 🏆
View full postCongratulations to our newest Expert-level technician, Mario Salinas, for graduating from Audi's AEP program.
View full postBe the first to post a comment
**Answer this questions correctly, and you'll be awarded 3 bonus points next Tuesday!**
View full poll questionComments will be visible after you submit an answer to the question above
Which Audi model best represents the brand's performance and luxury legacy?
View full poll questionComments will be visible after you submit an answer to the question above
The new Q5 and A5 models launched with new technology. When a new model launches, we are in launch phase and have to contact Audi before proceeding with any repairs - big or small. Learning the new technology is challenging and exciting.
View full postBe the first to post a comment
💙 Making Miracles Happen at Miracle Place 💙
View full postBe the first to post a comment
Be the first to post a comment
Please join us in welcoming the newest members of our team!!
View full postBe the first to post a comment
Got this heavy duty work truck back to work after we custom made & replaced his hitch & trailer receiver.
View full postBe the first to post a comment
What's the number one thing a tech needs for a successful career in auto technology and repair?
View full poll questionComments will be visible after you submit an answer to the question above
A great shop runs on 3 things:
View full postBe the first to post a comment
What tool brand do you trust the most?
View full poll questionComments will be visible after you submit an answer to the question above
What’s your favorite type of job to work on?
View full poll questionComments will be visible after you submit an answer to the question above
Comments will be visible after you submit an answer to the question above
Another lift going in. This will be the second one we've added this year. Look at us grow!
View full postBe the first to post a comment
🔧 Empathy & Retention: The Engines of a Thriving Auto Repair Business 🔧 In the fast-paced world of automotive repair, understanding your client's needs and retaining their trust are the keys to a successful business. Here are some nuggets of wisdom to steer by: "In the garage, business is all about relationships... how well you build them determines how well they build your business and enhance customer retention." "In the automotive world, empathy is not just a soft skill, it's a critical skill. It's the lubricant that fuels connection, builds trust, and fosters retention." "Empathy is about finding echoes of another person in yourself, a cornerstone for client retention in the automotive business." Remember, leadership in the garage is not about being in charge. It is about taking care of those in your charge, a vital aspect of employee retention. As we navigate the complexities of the automotive industry, let's strive to see with the eyes of another, listen with the ears of another, and feel with the heart of another. This practice can significantly improve customer retention.
Be the first to post a comment
Be the first to post a comment