Happy Birthday to our Service Advisor Shane!
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Happy Birthday to our Service Advisor Shane!
View full postFields Land Rover had a Casino Event Celebration for the the Service Department for successfully breaking the service record!!! The top 3 employees each received a $200 gift card.
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Our Auto Tech students earned a total of 58 entry level ASE certs this school year!
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Basic Class Lesson of the Day: Tire Inspection
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We are finishing up are Spring semester and have successfully completed out first full year for out EV/Hybrid Courses.
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Whether you're a mom or just bring those mom vibes to work, which “mom move” have you caught yourself doing in the shop?
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Happy Birthday to our Gold Meister Tech Dan!
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Jr certified technician working on a intake manifold on a Jetta.
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💐 Happy Mother’s Day from all of us at Tom Wood Subaru! 💐
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Detail Spotlight: Zach + This Toyota Supra = Perfection!
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We're Hiring – All Departments, All Levels!
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Big shoutout to our Nissan Service and Parts team for clinching the win in Nissan’s Steak & Beans competition against other dealers!
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Speaking poorly About Competitors: Insights from a Field Service Diesel Technician In the competitive landscape of field service, professionals often find themselves striving to gain an edge over their competitors. While healthy competition can foster innovation and improvement, there's a fine line between healthy competition and resorting to speaking negatively about competitors. As a seasoned field service diesel technician, I've witnessed firsthand the potential negatives that arise when professionals indulge in talking poorly about their competition. One of the core principles that field service technicians, should uphold is maintaining a high level of professionalism. Talking negatively about competitors can reflect poorly on an individual's character and the company they represent. Engaging in disparaging conversations can erode trust and respect within the industry, damaging relationships that might otherwise be valuable for collaboration or mutual support. When professionals indulge in speaking poorly of their competitors, their focus can shift away from what truly matters – delivering top-notch service and enhancing their own skills. Rather than focusing on continuous improvement and learning, energy is wasted on negative discussions. This not only hampers personal growth but also detracts from providing exceptional service to customers, which should always be a top priority. Speaking negatively about competitors can undermine a technician's credibility in the eyes of clients, colleagues, and industry peers. If clients perceive a technician as someone who resorts to mudslinging, they might question the legitimacy of the technician's expertise and integrity. Building a reputation of professionalism and expertise is essential for long-term success in any field, including field Indulging in the habit of talking down about competitors can lead to a negative perception of the entire industry. When professionals engage in public disputes or make derogatory remarks about competitors, it can foster a toxic atmosphere that tarnishes the image of the field. This not only affects the reputation of individuals but also the industry as a whole, potentially deterring new potential clients. In the field service industry, collaboration can be incredibly beneficial for both professionals and clients. Sharing knowledge, experiences, and resources can lead to improved practices and outcomes. However, a culture of negativity can discourage collaboration and create a hostile environment. By embracing a more constructive approach, professionals can unlock opportunities for partnerships that can benefit everyone involved. As a field service diesel technician, I've come to appreciate the importance of professionalism, focus, credibility, and industry reputation. Engaging in negative talk about competitors might offer temporary satisfaction, but the long-term consequences can be detrimental to personal growth, professional reputation, and the overall industry. Rather than resorting to negative discussions, professionals should channel their energy into honing their skills, delivering exceptional service, and fostering a culture of collaboration that ultimately benefits all involved.
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