Our Nissan Service crew stepped into the spotlight…walk-up song style. Because fixing cars is cool, but doing it with theme music? Even better. 💪🎵
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Inspiring the Next Generation of Automotive Professionals! 🚐🔧
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Ever wondered what Audi pros love most about their cars? 👀 We asked the team at Audi Rochester Hills to spill their favorite features! 🖤 #AudiLife #RochesterHills #CarTok #AudiLove
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The best way to get ready for a career in the automotive world? Get in there and see it for yourself! Students from New Tech Prep got a behind-the-scenes look at Wendle this week, from detail and parts to service and sales, they saw how the whole dealership comes together.
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Check out our new mobile service unit!
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⚡️🚗 Wacky Wednesday with VinFast! 🌴🌊
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It's WACKY WENESDAY!!! 🚗💨 Wacky Wednesday Subaru Fact! 💙🌲
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Call Hoffman Ford Lincoln for your ✨Car-opractor✨needs!
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Senior Master Chris breaking in the new lifts upon delivery! We keep expanding to handle any and everything thrown our way here at Tom Wood Ford!
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Due to our location in Downtown Seattle, we are inundated with a unique customer base that includes work from homers, lifetime waiters, and folks who miss the shuttle service. And when I say folks who miss the shuttle service, of course I mean folks who miss only the good part about the shuttle service. What's the good part? Getting a ride for free. What's the bad part? Waiting an hour and a half for said free ride... they never seem to remember THAT part. Our favorite customers by far are those who respect the time and care our technicians put in to working on their cars. No technician wants to be rushed to perform an inspection on a car. When the pandemic started, much of our customer base that formerly worked in office buildings downtown, began working from home. In response, we began offering a service to pick up their car, bring it to the shop for service, and deliver it back when the service was complete. This added service has been a hit with customers, advisors, and our team of technicians. Over 50% of customers who have tried this service have signed up for it again at their next service interval! Whether it's using the pick up and drop off service, or leaving their car with us for the day so we don't have to rush their service, we love our customers who give us enough time to perform thorough inspections and get the service done right. The biggest challenge we have with customers is and will always be time. With everyone having a "now, now, NOW" mentality, it's sometimes a challenge for customers to understand that we are not a 30-minute oil change service center. Our advisors do the best job they can "selling the value" of a dealership service experience, but it will always be the biggest challenge we face with our customer base. Thank goodness for our stellar team of express technicians!!!
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Russell Wickham
Russell Wickham
Technician
I hope WrenchWay picks this as one of their posts of the month. It has my vote.