Our Nissan Service crew stepped into the spotlight…walk-up song style. Because fixing cars is cool, but doing it with theme music? Even better. 💪🎵
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Inspiring the Next Generation of Automotive Professionals! 🚐🔧
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Ever wondered what Audi pros love most about their cars? 👀 We asked the team at Audi Rochester Hills to spill their favorite features! 🖤 #AudiLife #RochesterHills #CarTok #AudiLove
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The best way to get ready for a career in the automotive world? Get in there and see it for yourself! Students from New Tech Prep got a behind-the-scenes look at Wendle this week, from detail and parts to service and sales, they saw how the whole dealership comes together.
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Check out our new mobile service unit!
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⚡️🚗 Wacky Wednesday with VinFast! 🌴🌊
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It's WACKY WENESDAY!!! 🚗💨 Wacky Wednesday Subaru Fact! 💙🌲
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Call Hoffman Ford Lincoln for your ✨Car-opractor✨needs!
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Senior Master Chris breaking in the new lifts upon delivery! We keep expanding to handle any and everything thrown our way here at Tom Wood Ford!
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https://www.linkedin.com/pulse/leveraging-relationships-marshall-sheldon Leveraging Relationships Have you ever been in this situation - someone helps you out, and now you have that feeling inside that you have to return the favor? That’s kind of the premise of leveraging a relationship. You can take that leveraging too far and now the favors are too one sided, causing the relationship to fall apart. You have to reciprocate on an even basis so both sides get something in return. The old saying, “it’s not what ya know, it’s who ya know,” rings true in the case of leveraging relationships. In the industry of mechanics, technology moves quickly. One person can’t know it all. We like to think we can, but it’s impossible. Let me give this topic some perspective. A vehicle comes in for you to check it out. You've narrowed the issue down to a system you may not have seen nor been familiar with. You do your research with all available resources. Your bay mate just got back from school on that system. You ask them for help and they get you pointed in the right direction for a quality diagnostic. Don’t forget to reciprocate when your bay mate asks for the same. Here is a real scenario that I recently had happen to me. I was at a customer location making a repair on a vehicle. One of their in house mechanics asked me a question. It was about a system on a vehicle, that neither of us where familiar with. It was a high priority vehicle. Replacement parts were 1 year out. Through my various dealings with customers I knew another in house mechanic at a different facility that had more specialized knowledge on the system. I made a call and in 5 minutes we had a diagnostic procedure. Performed the diagnostic and verified that we may need those parts that were a year out. I called him back and explained the situation. He asked me to bring the component over and he would look it over with me. We took it apart and were able to get it functioning again and the unit back on the road. Now it’s my turn to return the favor when the time comes. As you build relationships and leverage them to your advantage you will find it will add value to you. Not only will you learn something as you proceed, but you will also strengthen the relationship. Throughout my career I have added many skills to my tool box from thinking outside the box, leveraging relationships and doing whatever it takes to push through. It boosts your efficiency, productivity, career goals, and over all value as a technician. So today, tomorrow, and next week - focus on your relationships. Help each other out. Don’t forget to reciprocate. Make connections and grow your relationships. The more quality relationships you have the more you will all know collectively.
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Russell Wickham
Russell Wickham
Technician
I hope WrenchWay picks this as one of their posts of the month. It has my vote.