Here are some of our staff picks for Shop Talk post of the month. Be sure to vote for your favorite and leave a comment below on why you chose the post. Voting ends on Monday, October 9th:
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Congratulations to Tracey Hicks for guessing last month’s loneliest number, 36!
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Profit sharing twice a year
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Cayenne transmission replacement.
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Have you ever working in a heavy duty truck shop?
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While many things about working a career in the automotive and truck are very important, for you what is the single most important thing to cover before starting or making a move to a new shop?
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When looking for your next Technician role, what is the most important factor you are looking for?
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Just wanted to say thank you for the gift card!
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What is your favorite famous car?
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Today, along with our Service Manager of our Dodge store and our two General Managers, I had the absolute pleasure of donating a newer, loaded Ford Explorer to our local Hartford High School Auto Tech class. This explorer more closely represents the kind of cars our techs are working on in todays market. That includes diagnosing a lot of electrical components like proximity keys (push button starts), lane detection, heated and cooled seats, stereo and HVAC systems, as well as the normal mechanical diagnosis and repairs.
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At Carr Auto Group, we believe in celebrating excellence, and today, we want to extend a heartfelt shout-out to our sister store, Subaru. But that's not all! We have some incredible news to share. We recently had the privilege of hosting Jon Wenger from Subaru of America at our dealership. Jon Wenger came to Carr Auto Group to recognize the exceptional dedication and commitment of our Express Advisor, Andrew Mallea.
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The look before the open
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Few things make the day easier as a mechanic than keeping your head up and focusing on the positive.
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One thing that really affects the customer satisfaction level is their understanding of the process and the time it takes. EVERYONE needs to have patience when it comes to working on cars, and we love customers that understand that. Diagnosing and fixing problems takes time! Many customers are under the impression that their check-in time is their appointment time, and that's usually not the case. We love a patient customer!
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