What are a couple of things you'd like to highlight that happened last month?
It was a short month but a good month! Yahir, one of our Honda express technicians, started his mentorship program with Louis, one of our main line technicians. Louis works fast and produces a lot of hours for the shop, so Yahir is trying to keep up with him :-) Congrats, Yahir! On the Toyota side, we had some movement! Micah has been a valet with us for over a year and has been expressing interest in moving into an express advisor position for months now... a spot finally opened up and he has started his training! We also brought back a former employee, Mike, to start training as an express advisor as well. Why only have 2 new advisors when we could have 3, you ask? Well, we decided to add a 3rd! Daniel, who is new to our family, started training as well. They all started training at the same time, and they are already forming a good bond with their team of technicians! Exciting! Two of our express advisors are moving up to main shop advisor roles as well! Congrats to Mikey, who started with us as a valet and has finally reached his goal as a main shop advisor. Matt has been with us for less than a year, but he's shown great growth and he is ready for the next challenge as well. They are helping train the new express advisors before they move fully into the main shop.
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