Our Nissan Service crew stepped into the spotlight…walk-up song style. Because fixing cars is cool, but doing it with theme music? Even better. 💪🎵
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Inspiring the Next Generation of Automotive Professionals! 🚐🔧
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Ever wondered what Audi pros love most about their cars? 👀 We asked the team at Audi Rochester Hills to spill their favorite features! 🖤 #AudiLife #RochesterHills #CarTok #AudiLove
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The best way to get ready for a career in the automotive world? Get in there and see it for yourself! Students from New Tech Prep got a behind-the-scenes look at Wendle this week, from detail and parts to service and sales, they saw how the whole dealership comes together.
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Check out our new mobile service unit!
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⚡️🚗 Wacky Wednesday with VinFast! 🌴🌊
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It's WACKY WENESDAY!!! 🚗💨 Wacky Wednesday Subaru Fact! 💙🌲
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Call Hoffman Ford Lincoln for your ✨Car-opractor✨needs!
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Senior Master Chris breaking in the new lifts upon delivery! We keep expanding to handle any and everything thrown our way here at Tom Wood Ford!
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Last month, we partnered with TruVideo to enhance our customer service. This collaboration allows our technicians to send video Multi-Point Inspections directly to customers. We are thrilled about this transition as it marks a significant leap forward in our service capabilities. By providing customers with video inspections, we can enhance transparency and build greater trust. Customers will be able to see firsthand the exact issues our technicians identify, which helps demystify the repair process and ensures they are fully informed about the condition of their vehicles. Moreover, we anticipate this move will significantly improve our repair rates. Seeing is believing, and by visually demonstrating the necessity of repairs, we expect to see a 10-15% increase in acceptance rates. This boost not only benefits our business but also ensures that our customers' vehicles are maintained to the highest standards of safety and performance.
We would love to give a special shout-out to one of our outstanding service advisors, Curtis Staples. Last month, Curtis truly excelled by writing a total of $235,000 in service, setting a new personal record for himself. This incredible achievement also places last month among our highest-grossing months on record. What's particularly impressive is that Curtis has been a main service advisor for less than a year. His remarkable performance in such a short time with us highlights his dedication, skill, and potential. Curtis's ability to achieve these outstanding results so early in his career with us makes us extremely excited to see what more he can accomplish in the future. Great job, Curtis! Keep up the fantastic work!
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Russell Wickham
Russell Wickham
Technician
I hope WrenchWay picks this as one of their posts of the month. It has my vote.