Nose on the grindstone. Walser Buick GMC Bloomington (BGB) Semi-Skilled Technician Sophie Nystrom has the bar set high for herself.
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Nose on the grindstone. Walser Buick GMC Bloomington (BGB) Semi-Skilled Technician Sophie Nystrom has the bar set high for herself.
View full postIT Infrastructure Specialist Spencer Wyrick and IT Technician Jacob Marsnik met over six years ago at their UW River-Falls freshman dorm. They quickly became friends because they both studied computer science and shared interests like board games, biking, hiking, and video games.
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🔧 We're Hiring Experienced Technicians at Toyota of Corvallis! 🔧
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It's a great day to be alive!
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When it get hot we get the staff ice cream!
View full postHappy Friday! Almost every Friday our Parts team makes the whole dealership breakfast!
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Hello, I'm Bill Vickery, Sales & Leasing Consultant here at Tom Wood Subaru. Here’s why you should consider purchasing the 2025 Subaru Crosstrek Wilderness:
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Getting our Thursday started right! Staying busy and getting vehicles completed and back on the road!
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Day 2 of Dealer Pro training for our advisors. All about SELLING today!
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One of our Junior Technicians replacing a heater support pump.
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Summer's in full swing! Which Chevrolet EV are you gearing up to take on your next road trip?
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Both sides of our Audi shops have multiple large ceiling fans that run throughout the day in order to keep the shop cool. On hot days, we will also close the bay doors in order to keep the excess heat out.
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SHOP SAFETY IS OUR PRIORITY
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Last month, we partnered with TruVideo to enhance our customer service. This collaboration allows our technicians to send video Multi-Point Inspections directly to customers. We are thrilled about this transition as it marks a significant leap forward in our service capabilities. By providing customers with video inspections, we can enhance transparency and build greater trust. Customers will be able to see firsthand the exact issues our technicians identify, which helps demystify the repair process and ensures they are fully informed about the condition of their vehicles. Moreover, we anticipate this move will significantly improve our repair rates. Seeing is believing, and by visually demonstrating the necessity of repairs, we expect to see a 10-15% increase in acceptance rates. This boost not only benefits our business but also ensures that our customers' vehicles are maintained to the highest standards of safety and performance.
We would love to give a special shout-out to one of our outstanding service advisors, Curtis Staples. Last month, Curtis truly excelled by writing a total of $235,000 in service, setting a new personal record for himself. This incredible achievement also places last month among our highest-grossing months on record. What's particularly impressive is that Curtis has been a main service advisor for less than a year. His remarkable performance in such a short time with us highlights his dedication, skill, and potential. Curtis's ability to achieve these outstanding results so early in his career with us makes us extremely excited to see what more he can accomplish in the future. Great job, Curtis! Keep up the fantastic work!
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