#ThrowbackThursday: The Start of the Tom Wood Legacy 🚘
View full post
#ThrowbackThursday: The Start of the Tom Wood Legacy 🚘
View full postHave a safe & Happy 4th of July!
View full postBe the first to post a comment
From Everyone here at Carr Chevrolet we wish you a Happy and Safe 4th of July!
View full postBe the first to post a comment
🔧 A Day in the Life of a Technician! 🚗
View full postBe the first to post a comment
Be the first to post a comment
We Showed Up With Pride 🌈
View full postBe the first to post a comment
Hoffman Auto Group will be closed for the 4th of July! Enjoy your Holiday!
View full postBe the first to post a comment
If you could give one tip to a new diesel tech, what would it be?
View full poll questionComments will be visible after you submit an answer to the question above
🔔 Upcoming job fair alert! 🔔
View full postBe the first to post a comment
Comments will be visible after you submit an answer to the question above
What’s in Your Toolbox?
View full postBe the first to post a comment
What type of shop would you like to work in most?
View full poll questionComments will be visible after you submit an answer to the question above
What worries you the most about the future of auto repair?
View full poll questionComments will be visible after you submit an answer to the question above
How prepared do you feel to work on Electric Vehicles (EV's)?
View full poll questionComments will be visible after you submit an answer to the question above
Be the first to post a comment
🔧 Empathy & Retention: The Engines of a Thriving Auto Repair Business 🔧 In the fast-paced world of automotive repair, understanding your client's needs and retaining their trust are the keys to a successful business. Here are some nuggets of wisdom to steer by: "In the garage, business is all about relationships... how well you build them determines how well they build your business and enhance customer retention." "In the automotive world, empathy is not just a soft skill, it's a critical skill. It's the lubricant that fuels connection, builds trust, and fosters retention." "Empathy is about finding echoes of another person in yourself, a cornerstone for client retention in the automotive business." Remember, leadership in the garage is not about being in charge. It is about taking care of those in your charge, a vital aspect of employee retention. As we navigate the complexities of the automotive industry, let's strive to see with the eyes of another, listen with the ears of another, and feel with the heart of another. This practice can significantly improve customer retention.
Be the first to post a comment
Be the first to post a comment