Nose on the grindstone. Walser Buick GMC Bloomington (BGB) Semi-Skilled Technician Sophie Nystrom has the bar set high for herself.
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Nose on the grindstone. Walser Buick GMC Bloomington (BGB) Semi-Skilled Technician Sophie Nystrom has the bar set high for herself.
View full postIT Infrastructure Specialist Spencer Wyrick and IT Technician Jacob Marsnik met over six years ago at their UW River-Falls freshman dorm. They quickly became friends because they both studied computer science and shared interests like board games, biking, hiking, and video games.
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🔧 We're Hiring Experienced Technicians at Toyota of Corvallis! 🔧
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It's a great day to be alive!
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When it get hot we get the staff ice cream!
View full postHappy Friday! Almost every Friday our Parts team makes the whole dealership breakfast!
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Hello, I'm Bill Vickery, Sales & Leasing Consultant here at Tom Wood Subaru. Here’s why you should consider purchasing the 2025 Subaru Crosstrek Wilderness:
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Getting our Thursday started right! Staying busy and getting vehicles completed and back on the road!
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Day 2 of Dealer Pro training for our advisors. All about SELLING today!
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One of our Junior Technicians replacing a heater support pump.
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Summer's in full swing! Which Chevrolet EV are you gearing up to take on your next road trip?
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Both sides of our Audi shops have multiple large ceiling fans that run throughout the day in order to keep the shop cool. On hot days, we will also close the bay doors in order to keep the excess heat out.
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SHOP SAFETY IS OUR PRIORITY
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When recommending maintenance work to a customer, what is your favorite method or what do you find the most successful?
Educator
Yes. It's hard for many customers to visualize what you are talking about, so bringing them to look can be helpful. Some don't care, in which case a simple listing is adequate. Our students also benefit from showing the customers, because they are required to provide an explanation that makes sense.
Technician
Show, don't tell. MPI form is a waste of time that gets stapled to the back of the RO to never see the light of day again. Far better to show the customer and if that is not possible to at least make a video. Much less likely to have the customer decline the work if they can see for themselves and have it explained why they need something.
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