We are hosting "Mock" Interviews for our program-completing students.
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We are hosting "Mock" Interviews for our program-completing students.
View full postDoes Flat Rate Suck, or Does it Rock?
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Join us this Saturday, September 23rd, from 11 am - 2 pm for an electrifying experience! Test drive the future at our EV Ride and Drive event, featuring the latest electric vehicles from top brands. Get behind the wheel and feel the power of sustainable driving!
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We are proud to announce that Durango Motor Company was voted 1st place for Best Auto Dealership and 1st place for Best Oil/Lube Service in the 2023 Best of Durango awards!
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How long would you be willing to commute for a job you like?
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Our Express Program is continuing to grow! Our aim is to empower entry-level technicians with mentorship, skills, and knowledge to soar in their careers. Through extensive training and hands-on practice, graduates achieve mastery in stand-alone service, basic maintenance, and factory online training, fueling their career journey with confidence and expertise for the next step in their technician journey. We are so proud of our express team!
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Take 3 minutes to complete the Voice of Technician Survey to be entered to win over $10k in tools, swag, training resources, and more: https://www.surveymonkey.com/r/SCWYKKQ
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Great to be back for 23-24! We hope everyone is off to a great start this school year!
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First day of fall is the 23rd of September!
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Our Service Team is the heart of our success. Join us and be part of something great.
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There's still time to complete the Voice of Technician Survey. Lots of good prizes to be had and it only takes about 3 minutes. Here's the link - https://www.surveymonkey.com/r/SCWYKKQ
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Our team supports a really great Fall Event called Touch-A-Truck. We bring a mobile unit and a semi tractor for the kids to touch and see what it's like in our industry. Super fun event and our volunteers for the event are paid and get a Gift Card from us for their support!
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We've received fantastic responses from our 2023 Voice of Technician Survey so far, and we deeply appreciate the feedback. We're excited about the opportunity to use this input to educate our industry.
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Want to make more money as a Technician?
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A Field Service Mechanic's Take on "Hire Slow, Fire Fast" In the world of grease and gears, there's a saying we live by: "Hire slow, fire fast." While this may sound like a strategy for office suits, it's surprisingly relevant to those of us who repair engines, fix machinery, and keep industries running smoothly. Let's dive into how this adage shapes our approach to building and maintaining efficient field service teams. Hire Slow: For us field service mechanics, "hire slow" doesn't mean conducting lengthy interviews – it means finding folks who truly get what we do. The machinery we work on is complex, and the stakes are high. Here's how we interpret the first part of the adage: • Skillset and Experience: When we're looking for new team members, we don't just check off boxes on a resume. We dive deep into their technical skills and practical experience. Field service demands hands-on expertise, so we can't afford to rush. • Problem-Solving Abilities: The ability to think on your feet is a mechanic's superpower. When hiring, we look for candidates who have a knack for creative problem-solving – the kind that helps you get a machine back up and running when everything seems to be falling apart. • Cultural Alignment: Our team is like a well-oiled machine (pun intended). Hiring someone with a compatible work ethic, values, and passion for mechanical challenges is essential. A misfit can disrupt the harmony we've worked so hard to build. Fire Fast: Now, let's talk about the "fire fast" part. We mechanics know that a single weak link can bring down the whole chain, and that's why we value quick decision-making: • Real-time Evaluation: When a new member joins our team, we keep a close eye on their performance. A sluggish reaction time or a series of mistakes could be indicative of larger problems. It's essential to address these issues swiftly. • Team Trust: As field service mechanics, our customers rely on us to make things happen. Trust is non-negotiable. If someone's work consistently falls short, it erodes the trust we have built with our clients and jeopardizes the future business of everyone on the team. • Safety Matters: Our work environment involves heavy machinery and potentially hazardous situations. Ignoring poor performance puts everyone's safety at risk. It's a no-brainer – if someone can't consistently perform their tasks, its a sure bet they are pushing safety to the side. Adapting the "hire slow, fire fast" adage to our field service world is a balancing act. We're not just cogs in a machine; we're a close-knit team that works together to tackle complex challenges for our customers. This means understanding when to give someone a chance to improve and when to make the difficult decision to let them go. So there you have it – "hire slow, fire fast" isn't just business jargon. For us field service mechanics, It's a creed that helps us build a team of skilled problem-solvers who keep industries humming and engines roaring. By carefully selecting individuals who embrace the thrill of troubleshooting and acting decisively when faced with performance issues, we ensure that our team remains a well-oiled machine, ready to tackle any challenge that comes our way.
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