There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.

Watch the Full Episode

Show Notes

About Our Guests

Corey Smith
National Fixed Operations Training Manager, APCO Holdings, LLC



About Our Host

Jay Goninen
Co-Founder & President, WrenchWay | 608.716.2122

WrenchWay Resources

Technician Compensation Tool – See automotive, diesel, and collision technician compensation in your area at

Technicians & Students – Looking for the best shops to work at? Check out

Shops & Dealerships – Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.

Instructors – Need help getting resources and connecting with industry? We have free resources for your program.

Follow the Beyond the Wrench Podcast

Don’t miss a single episode — follow the Beyond the Wrench podcast! The Beyond the Wrench podcast is available on:

  • Apple Podcasts
  • Spotify
  • Google Podcasts
  • Amazon Music
  • Stitcher
  • iHeart Radio
  • Pandora
  • TuneIn + Alexa
  • And more!