In this week’s episode of Beyond the Wrench, we are joined by Jason Olinger, Automotive Technician, Gwatney Chevrolet. Jason shares with us his insight on why there is a technician shortage, solutions to help fight the technician shortage, and more.
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What Caused the Technician Shortage?
- There used to be a stigma when a new tech came into the shop that there would be less work/money for the techs who already work there.
- There are some older technicians who talk to the new technicians with a negative mentality and scare them away from the industry.
- People are starting to realize the technician shortage is affecting everybody in the shop, not just the owner.
- For so long, technicians weren’t prioritized in a dealership setting. They were there to support the front end. Now, technicians are being treated as important as everyone else in the dealership.
Combating the Technician Shortage—Apprenticeship Programs
- Start early—Get in the schools when kids are young, and start building relationships.
- Show kids this is a great career choice. Kids can start working in a shop and be successful without piling up debt from going to college.
- Shops need to start an apprenticeship program to help students see what it is like in this industry. Create a structured program where students can do online learning, then come in the shop and learn with their hands.
- Paint a positive perception for young people coming in. Show them what it truly looks like to work in a shop.
Mentorship Tips for Technicians
- First of all, make sure the mentor knows what they’re talking about. If they don’t know an answer to a question, don’t make something up.
- Set a good example. Show young technicians you’re doing the same stuff you are teaching them.
- Don’t become a mentor just to make some extra money. Take the time to teach them—that is why they’re there; they want to learn.
- As a mentor, you’re a role model to the young technician you are teaching. It’s a heavy job to be a mentor, and you need to take it seriously.
Lube Rack is the Most Important Job in the Shop!
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About Our Host:
Co-Founder & President, WrenchWay
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About Our Guest:
Automotive Technician, Gwatney Chevrolet
WheelTime Network consistently delivers your quality truck and coach repairs on time and on budget – minimizing delays and maximizing profit. The WheelTime Network is comprised of 16 independent Member companies and 152 service locations across the U.S. and Canada.
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