Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors.

Watch the Full Episode

Show Notes

About Our Guests

Chris Craig
Fixed Operations Content Owner, RockED
Follow Craig on Social Media

Chris’ last episode: Making Your Service Advisors a Priority ft. Chris Craig

Sponsor

Jasper Engines & Transmissions

About Our Host

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

WrenchWay Resources

Technicians & Students – Looking for the best shops to work at? Check out wrenchway.com/shops

Shops & Dealerships – Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.

Instructors – Need help getting resources and connecting with industry? We have free resources for your program.

Follow the Beyond the Wrench Podcast

Don’t miss a single episode — follow the Beyond the Wrench podcast! The Beyond the Wrench podcast is available on:

  • Apple Podcasts
  • Spotify
  • Google Podcasts
  • Amazon Music
  • Stitcher
  • iHeart Radio
  • Pandora
  • TuneIn + Alexa
  • And more!