Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips!

Watch the Full Episode

Show Notes

About Our Guest

Derrick King
Director of Fixed Operations, ClearShift
derrick.king@clearshift.com

Sponsor

Sonic Tools

About Our Host

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

WrenchWay Resources

Technician Compensation Tool – See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.

Technicians & Students – Looking for the best shops to work at? Check out wrenchway.com/shops

Shops & Dealerships – Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.

Instructors – Need help getting resources and connecting with industry? We have free resources for your program.

Follow the Beyond the Wrench Podcast

Don’t miss a single episode — follow the Beyond the Wrench podcast! The Beyond the Wrench podcast is available on:

  • Apple Podcasts
  • Spotify
  • Google Podcasts
  • Amazon Music
  • Stitcher
  • iHeart Radio
  • Pandora
  • TuneIn + Alexa
  • And more!