Developing Your Career as a Technician
Episode Description We’re diving into technician career development with Josh Masser, Service Manager, Vinny’s Towing and Recovery. Josh shares his experience as a technician and working his way through the industry, and we discuss a variety of topics, including: the importance of good leadership, on-the-job training, tools, and more. Watch
How Technology Attracts Top Technicians
Your shop's efficiency is determined by the technology that automates your processes and the skilled technicians that fix your customers’ cars. A talented technician has their pick when it comes to finding an auto shop to hub their craft. The infamous question remains: How can you get the best local
Female Technicians in the Shop
In this episode of WrenchWay Weekly, we discuss female technicians in the automotive industry. Watch the full episode, or review the episode highlights below. Female Technicians in the Automotive Industry A recent WrenchWay Insiders poll asked, "How many female technicians does your shop/dealership currently employ?" Let's review the responses: None:
How Dealerships Can Attract More Service Customers Online
Episode Description Today, we’re excited to welcome Russell Hill to the podcast. Russell is the Managing Partner at FixedOPS Marketing, which helps car dealerships market their fixed ops departments. In this episode, we discuss how dealerships can improve their websites to attract new service customers. Watch the Episode About Our
Upcoming Roundtable: How Can We Attract More Women to the Industry?
Take a look at almost any service center in the country and one thing is blatantly obvious — men outnumber women by a landslide. But, why is that? What can schools, shops, and dealerships be doing to make the industry more attractive to women? On Wednesday, March 24, 2021 at
Technician Retention: What Drives Shop Loyalty?
In this episode of WrenchWay Weekly, we discuss what keeps technicians working at a particular shop or dealership. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked technicians, "What is the biggest factor that makes you stay working at a shop or dealership?
Advances in the Automotive Industry & Technician Training
Episode Description This week, we welcome Carolyn Coquillette to the podcast. Carolyn is the Founder & CEO of Shop-Ware, and the Owner of Luscious Garage which specializes in hybrid repairs. Listen in as we discuss advances in the automotive industry and technician training — particularly around hybrid and electric vehicles.
Technician Career Trajectory Survey: Invitation to Participate
WrenchWay and RepairSmith are conducting research to gain insights on the career trajectory of technicians, and inviting everyone who is currently employed as a technician to participate. Understanding the career satisfaction, access to resources, and future outlook of technicians and presenting this data back to the industry is critical in
Customer Spotlight: How Lithia Motors Boosts Technician Recruiting Efforts with WrenchWay
Recruiting technicians for Lithia Motors, Inc. is no small job. With 211 locations and growing, Lithia employs more than 3000 technicians. I recently got the opportunity to sit down with Steve Hamre, National Technician Recruiting Manager for Lithia Motors, to learn more about how his team uses WrenchWay Top Shop
How Important are Technician Certifications?
In this episode of WrenchWay Weekly, we look at technician certifications. Watch the full episode, or review the episode highlights below. The Importance of Technician Certifications A recent WrenchWay Insiders poll asked, “How important do you think it is for technicians to have certifications?” Let’s review the responses: Extremely important: