Technician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPal
Episode Description This week, we welcome Jill Trotta, Vice President/GM, Industry, Sales, and Certification at RepairPal to the podcast. We talk about how the best-in-class shops are providing their technicians with regular training to ensure they’re staying up-to-date on the latest technology in the industry. We also discuss where shops
Highlights From WrenchWay’s 1 Year Anniversary Event
Thank you to everyone that joined us for our virtual happy hour to celebrate one year of WrenchWay! We had such a great time, and hope you all did too. If you couldn’t attend the event live, don’t worry — we have the recording below! Watch the Full Event Event
Measuring The Success Of Your Service Center ft. Jamie Powers
Episode Description On this week's episode of Beyond the Wrench, we talk with Jamie Powers about the importance of key performance indicators, tips for communicating with employees, how to manage accountability during a technician shortage, and understanding the fixed operations role. Follow & rate the Beyond the Wrench Podcast on
Why Technicians are Leaving the Industry ft. Matt Fanslow, Bob Higgins, & Lunden Herndon
EPISODE DESCRIPTION On this week’s episode of Beyond the Wrench, we talk with three former technicians about what struggles they experienced working as techs, why they think techs are leaving the industry, and actions shops can take to boost technician retention. WATCH THE FULL EPISODE EPISODE SUMMARY 3 Reasons Technicians
Top 3 Reasons Technicians Hate Your Job Posting
Originally published on VehicleServicePros.com Here at WrenchWay, we've seen so many instances where shops are struggling to get their job postings in front of technicians. With the technician shortage, you want to ensure that your job posting is leaving a solid first impression on technicians. Unfortunately, what we see is
Diversity, Equity, and Inclusion (DEI) in Shops | Cheryl Thompson, CADIA
Episode Description Subscribe & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! In this week’s episode, we talk with Cheryl Thompson, CEO & Founder of Center for Automotive Diversity, Inclusion and Advancement. We discuss the meaning of diversity, equity, and inclusion
RepairPal & WrenchWay Partner, Connecting Technicians to High-Quality Shops
WrenchWay, a software solution dedicated to helping solve the technician shortage in the automotive, collision, and diesel industries, has partnered with RepairPal, the largest trusted auto repair network for high quality and fair prices, to bring solutions with a focus on combating the technician shortage to the RepairPal Certified network.
Recruiting Military Veterans in the Shop | TC Olsen, LKQ
Episode Description We’re excited to be back after a short break! In this week’s episode, we’re talking with TC Olsen, Director Talent Acquisition, LKQ, about recruiting military veterans and how to manage military veterans once you have them in the shop. Hope you enjoy the episode, and don't forget to
Upcoming Virtual Happy Hour: WrenchWay’s 1 Year Anniversary
Join us on June 23rd at 3pm CT / 4pm ET for a fun, virtual happy hour as we celebrate the 1 year anniversary of WrenchWay! Bring your favorite beverage, and celebrate with us as we recap highlights of our first year, discuss customer success stories, and make a very
WrenchWay’s 20/90 Challenge: Recruiting & Retaining Technicians
Every shop owner and service manager knows they need to make recruiting and retaining technicians a priority, yet few actually do anything about it. We get it — we’re all busy. But until shops really start to focus on technician recruitment and retainment, hiring is always going to be a