Bruce Spencer, Owner of Walt Eger’s Service Center, shares his journey from corporate life to shop ownership. He emphasizes the importance of hiring a COO, living by the shop’s values, fostering friendly competition among technicians, and maintaining the right level of profit transparency with his team.
Watch the Full Episode
Show Notes
About Our Guest
Bruce Spencer
Owner, Walt Eger’s Service Center
bruce@walteger.com
About Our Host
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources
Technician Compensation Tool – See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students – Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships – Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors – Need help getting resources and connecting with industry? We have free resources for your program.
Other Episodes & Content You May Like
- Shop Leadership & Management Advice, ft. Top Business Expert, John Spence
- Lessons in Shop Leadership, ft. William (Bill) Demaree, Tom Wood Group
- The Art of Great Shop Culture, ft. Arvin Merino, Toyota & Honda of Seattle
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