Episode Description

If a shop isn’t growing its own technicians, turnover and retention will continue to be a huge problem in the automotive industry.

Lindsey Trett, Director of Talent Acquisitions of Walser Automotive Group, shares her expertise on how shops can grow their own technicians by creating a solid career path.

(1:50) Guest Background
(13:51) Senior Leadership Needs to Believe in the Shop
(16:46) Growing Your Own Technicians and Creating a Career Path
(25:01) How to Get Real Feedback From Technicians
(30:15) Adapting to the New Way Technicians Learn
(35:12) Career Growth and the Emerging Leader Program
(48:15) Handling Technicians Fear When First Starting at a New Shop
(53:38) Gauging the Culture of a Good Shop

Watch the Full Episode

Show Notes


About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Lindsey Trett
Director of Talent Acquisitions, Walser Automotive Group

About Our Sponsor:

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