Employee recognition is one of the simplest strategies for attracting and retaining technicians. Yet, shops and dealerships frequently overlook it.

Employee appreciation and recognition bring so many benefits to your shop, and in particular, your service center, where turnover is likely an issue. Shops and dealers who focus on employee recognition reap the benefits of:

  • Increased productivity
  • Higher employee loyalty and retention
  • Greater employee satisfaction and engagement
  • Better team culture and positive work environment
  • Easier to recruit top talent

But the proof is in the pudding, right? Here’s a look at some of the most gripping stats around employee recognition and appreciation. If these numbers don’t put employee recognition at the forefront of your technician recruiting and retention strategy, then I’m not sure what will!

7 of the Most Compelling Employee Recognition & Appreciation Stats

We have compiled these numbers from various sources spanning all industries. However, if we’re making bets, I’d confidently say these numbers would be even more compelling in service centers.

  • 80% of employees would work harder if they felt better appreciated (Zippia).

  • Employees who are recognized are almost six times more likely to stay at their jobs than those who aren’t (Zippia).

  • The #1 reason most people leave their jobs is a lack of recognition (Gallup).

  • 52.5% of employees want more recognition from their immediate manager (Quantum Workplace & BambooHR).

  • Recognition for work is one of the top drivers of candidate attraction (Willis Towers Watson).

  • When companies spend 1% or more of payroll on recognition, 85% notice a positive impact on engagement (SHRM).

  • When companies celebrate together, employees are 20x more likely to feel connected and want to stay (O.C. Tanner).

The Numbers Don’t Lie: Invest in Employee Recognition

If shops and dealerships want to maintain a steady workforce in their service centers, they need to invest in programs and policies that recognize employee value.

Convinced, but looking for employee appreciation and recognition ideas for your service center? Stay tuned! Technician Recognition is our September topic of the month, so subscribe to the blog to receive a weekly email notification containing all our new articles.