Meredith Collins from Ducker Carlisle joins us to discuss the results of their latest technician survey. The survey includes responses from about 30,000 technicians and dives deep into technician demographics, compensation, workload, and more.
(1:27) Guest Background
(6:59) Advice to Young People Interested in the Industry
(10:05) About the Survey
(14:09) Technician Demographics
(22:51) Technician Compensation
(37:16) Technician Workload
(45:24) Taking Care of Service Advisors
(50:57) Warranty Work
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About Our Host:
About Our Guest:
Insights Director, Ducker Carlisle
About Our Sponsor:
OK. Your customer’s engine or transmission has failed. But now is not the time for them to trade their vehicle – not without a working engine or transmission. Besides, would they have kept their vehicle another 3-5 years if their engine or transmission had not let them down?
If you answered “yes” then Jasper Engines and Transmissions is your choice to give your customer’s vehicle new life and many thousands of miles of enjoyable driving performance.
When considering the high cost of a new or newer used vehicle, there’s a pretty good case to be made for replacing a drive train component that has failed or is delivering poor performance – rather than trading their car, truck, van or SUV. Install a quality re-manufactured JASPER product for less than your customer would have to invest in a new vehicle or a newer used vehicle.
Check out their website at jasperengines.com to learn more about the money-saving value of JASPER.
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