Will's Comments on Stang Auto tech
View full post
Will's Comments on Stang Auto tech
View full postBe the first to post a comment
Be the first to post a comment
In your current role, do you feel like you’re fairly paid for your skills and experience? Explain your answer in the comments section.
View full poll questionComments will be visible after you submit an answer to the question above
Our monthly Lunch & Learn took place at the U.S. Space & Rocket Center’s INTUITIVE Planetarium!
View full postBe the first to post a comment
Congratulations to Bryce Parlos on graduating from the Audi AEP program! Bryce is now our newest Expert Certified technician.
View full postBe the first to post a comment
🔧 NOW HIRING: Experienced Bumper-to-Bumper Technician
View full postBe the first to post a comment
Experience "The Seiner Difference!"
View full postBe the first to post a comment
Be the first to post a comment
🔧 Wrench Your Way Into a Great Career! 🔧
View full postBe the first to post a comment
What’s the most important factor in keeping your bay productive throughout the day?
View full poll questionComments will be visible after you submit an answer to the question above
Be the first to post a comment
I was on the Beyond the Wrench podcast!!!!
View full postThe shop decided to try something different; instead of the usual hamburgers and bratwurst, they requested chicken and shrimp fried rice! Well done, Chef Brad!
View full postBe the first to post a comment
Meet Dusty Loy, Volvo Service Manager at Young Trucks, as he shares his passion for customer service and team collaboration. With a competitive spirit shaped by years in sports, Dusty emphasizes the importance of problem-solving and supporting his team so they can excel.
View full postBe the first to post a comment
🔧 Empathy & Retention: The Engines of a Thriving Auto Repair Business 🔧 In the fast-paced world of automotive repair, understanding your client's needs and retaining their trust are the keys to a successful business. Here are some nuggets of wisdom to steer by: "In the garage, business is all about relationships... how well you build them determines how well they build your business and enhance customer retention." "In the automotive world, empathy is not just a soft skill, it's a critical skill. It's the lubricant that fuels connection, builds trust, and fosters retention." "Empathy is about finding echoes of another person in yourself, a cornerstone for client retention in the automotive business." Remember, leadership in the garage is not about being in charge. It is about taking care of those in your charge, a vital aspect of employee retention. As we navigate the complexities of the automotive industry, let's strive to see with the eyes of another, listen with the ears of another, and feel with the heart of another. This practice can significantly improve customer retention.
Be the first to post a comment
Be the first to post a comment