I see lots of ads on here, and that's fine and all, but we are supposed to also discuss industry topics and concerns.
Here's one: https://www.bostonglobe.com/2022/11/23/business/car-repair-shops-often-skip-vital-safety-step/
Of course, we have a concern here about ADAS calibrations not being performed. That needs to be addressed via education, and really vehicle manufacturers making their information on WHEN to do a calibration very easy to attain. Arguably free.
We also have an issue with a vehicle goes to Shop A for an estimate that will include a radar calibration, as recommended or required by the vehicle manufacturer. The client is taken aback by the "cost" and looks for a second opinion. Shop B estimates without a calibration because they don't know about it. Even if their state-of-the-art aligner suggests a calibration at the end, or warns of it at the beginning, the calibration will not be performed, and the client not charged for one and the client sees that as a much lower "cost" to service their vehicle.
What if we have a savvy client? What if they ask Shop B why their estimate is so much less expensive? What if they asked Shop A why their estimate was hundreds more? Shop A mentions the required calibration. What does Shop B respond with? "Oh, yes, we do that." "We've been doing alignments for decades and have never had an issue, it's just Shop A or the manufacturer gouging you."
Just some thoughts.