Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
We hit our KPI target, we had a awesome technician lunch, we worked well as a team, and had fun doing it!
View full postWe hit our KPI target, we had a awesome technician lunch, we worked well as a team, and had fun doing it!
View full post🚗 Celebrating National Automotive Week at Toyota of Corvallis! 🚗
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KPI has been our main focus! Getting customers to fill out their surveys is a challenge; one that we are most willing to take on. Reminding advisors to get their follow up calls in and in general touching base with the customer to make sure the service provided was top notch. We added scan codes to make it easier for online reviews. what creative ways are you using to make filling surveys out for customers easier or more enticing?
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During our shop monthly meeting today we recognized Garrett Zale for 4 years of service. Thank you to Garrett for your years of service to our client’s and making Craig’s Car Care the best shop.
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Let's go back to our epic Grand Canyon Rally with Ferrari of San Francisco and Boardwalk Ferrari! Driving a Ferrari among the red rocks, visiting the Grand Canyon, enjoying great company, and more. Four days of pure joy!
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Enjoy these highlights from Lamborghini Dallas. Thanks to the 150 exotics and 800+ spectators, we were able to raise $4420 for the Children's Advocacy Center of Collin County. Thank you to everyone who came out and made this possible. Until next year!
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Enjoy Boardwalk Ferrari highlights from our 2023 Boardwalk Spring Concorso! Over 150 exotic cars, 800+ spectators, and the most perfect weather.
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Are you attending Fullbay’s Diesel Connect Conference this week?
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The first half of the year brought some victories, some challenges as well. MNTT has been able to deliver exceptional work for MNTT's customers, the whole team is proud of their efforts on both the mechanical and truck body sides! MNTT's challenge for the second half of the year is to add more help, the goal is to continue to deliver exceptional work for our customers, but faster.
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Green Bay Master Fleet has secured additional trailer parking to help service our customer needs.
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We would like to congratulate our wholesale team for being #1 in all of Sonic in wholesale and for being #3 in the country in wholesale sales in BMW. With this achievement, we got a beautiful plaque and a spectacular Germany trip.
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Introduced our new Mobile Service van to the team today. We are so excited to put this van on the street starting Monday. Thank you Shawn Sharp & Thomas Kuranoff for this presentation and delicious breakfast!
View full postBe Connected lunch today! We had delicious Colombian food from La Fogata. Everyone loved it and I loved seeing everyone’s smiles ❤️ Thank you team for everything that you do! #beconnectedweek2023 #BeConnected
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Our team took a motorcycle ride to San Felipe, Texas yesterday and visited historic landmarks. They also had lunch at Tony’s in Sealy. We’re so happy to have the privilege to do these things with our amazing team. ❤️
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In the month of May we received a few incredible 5 star Google Reviews! It's such a great feeling when people take time out of their day to share their great experience with us! Thanks to all of you who do this!
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It was a short month but a good month! Yahir, one of our Honda express technicians, started his mentorship program with Louis, one of our main line technicians. Louis works fast and produces a lot of hours for the shop, so Yahir is trying to keep up with him :-) Congrats, Yahir! On the Toyota side, we had some movement! Micah has been a valet with us for over a year and has been expressing interest in moving into an express advisor position for months now... a spot finally opened up and he has started his training! We also brought back a former employee, Mike, to start training as an express advisor as well. Why only have 2 new advisors when we could have 3, you ask? Well, we decided to add a 3rd! Daniel, who is new to our family, started training as well. They all started training at the same time, and they are already forming a good bond with their team of technicians! Exciting! Two of our express advisors are moving up to main shop advisor roles as well! Congrats to Mikey, who started with us as a valet and has finally reached his goal as a main shop advisor. Matt has been with us for less than a year, but he's shown great growth and he is ready for the next challenge as well. They are helping train the new express advisors before they move fully into the main shop.
Cruz Bishop just graduated from the T-Ten accelerated program and we are so happy to welcome into his new position in the main shop. Congrats, Cruz!
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