Nose on the grindstone. Walser Buick GMC Bloomington (BGB) Semi-Skilled Technician Sophie Nystrom has the bar set high for herself.
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Nose on the grindstone. Walser Buick GMC Bloomington (BGB) Semi-Skilled Technician Sophie Nystrom has the bar set high for herself.
View full postIT Infrastructure Specialist Spencer Wyrick and IT Technician Jacob Marsnik met over six years ago at their UW River-Falls freshman dorm. They quickly became friends because they both studied computer science and shared interests like board games, biking, hiking, and video games.
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🔧 We're Hiring Experienced Technicians at Toyota of Corvallis! 🔧
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It's a great day to be alive!
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When it get hot we get the staff ice cream!
View full postHappy Friday! Almost every Friday our Parts team makes the whole dealership breakfast!
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Hello, I'm Bill Vickery, Sales & Leasing Consultant here at Tom Wood Subaru. Here’s why you should consider purchasing the 2025 Subaru Crosstrek Wilderness:
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Getting our Thursday started right! Staying busy and getting vehicles completed and back on the road!
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Day 2 of Dealer Pro training for our advisors. All about SELLING today!
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One of our Junior Technicians replacing a heater support pump.
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Summer's in full swing! Which Chevrolet EV are you gearing up to take on your next road trip?
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Both sides of our Audi shops have multiple large ceiling fans that run throughout the day in order to keep the shop cool. On hot days, we will also close the bay doors in order to keep the excess heat out.
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SHOP SAFETY IS OUR PRIORITY
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Flat rate techs: How do labor times impact your happiness with flat rate?
Technician
Flat rate is fine but you need a person selling the job who can communicate with the customer on various problems that could occur with the repair, especially with older vehicles where bolts break, rusted components, etc. Letting the customer know those issues could affect the time needed and additional labor could be needed. If a problem.occurs out of the technicians control, that tech shouldn't be liable for "eating" that time. Labor rates are figured out with new parts on a new vehicle, not vehicles that are rusted and with 400k miles on them.
There's not a lot of good use in a modern economy (2023) for flat rate pay schemes. Don't get me wrong: the advantages of a totally variable cost of labor and the promotion of productivity may still look like a winning hand. But in an age where vehicle repairs are becoming overly complex, unbelievable amounts of competition from different brands, a lack of training for the sales staff who cannot convert to a yes, and management staff brought up in an era where everyone is a winner? All these factors plus more quickly reveal the downsides of flat rate pay. And while these problems are revealing themselves more in the mid 2020's era, the centuries old problem of flat rate pay versus team building still exists. Over the course of months or years, this pays game tends to drive a human being. Neurotic: they become so concerned about their earnings, about their very survival that they become self-centered. "Every 1/10 of an hour becomes more important than most other factors in their life". If management in a particular location is good and solid, this is not as much of a factor. But in our modern economy (where transient is the norm I.E. gig economy), corporations should really start to look at some sort of a change where their employment costs become more of a hybrid fixed variable...
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