When looking for a new position or job, what is the most important factor that you look for?
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When looking for a new position or job, what is the most important factor that you look for?
View full poll questionHey Technicians! What’s your favorite vehicle to work on?
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Great review for Sales & Leasing Consultant; Nick Wade.
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What are some fun activities you like to do in the fall?
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Food Truck time to celebrate some special events! One tech celebrated 36 years of being here at Tom Wood Toyota. Another tech reported a first known issue found to Toyota and was awarded a special medallion.
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Air Tools or Electric tools?
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Minnesota roads can be unbearable in the snow, but this winter car workshop could be a game-changer for new drivers
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Happy anniversary to our Shipping & Receiving Clerk; Sam Lynch
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Great review for Service Advisor; Michael Manns!
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🎉 C O N G R A T U L A T I O N S 🎉 Congratulations to Garrett for being our BEAST of the week.
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If you could work on cars from any era, which would you choose?
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What's the most satisfying part of being an automotive technician?
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Thank you to everyone that joined us for the PenFed Racing Simulator Challenge on August 30-31. It was a pleasure to host Sabré Cook and showcase the Porsche GT3 Cup racecar while enjoying time with our amazing community and team. We hope you had a great time meeting Sabré, testing your skills in the racing simulator, and joining the scenic rally drive.
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Junior Technician, James, replacing a drive shaft on a 2022 Tiguan.
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Flat rate techs: How do labor times impact your happiness with flat rate?
Technician
Flat rate is fine but you need a person selling the job who can communicate with the customer on various problems that could occur with the repair, especially with older vehicles where bolts break, rusted components, etc. Letting the customer know those issues could affect the time needed and additional labor could be needed. If a problem.occurs out of the technicians control, that tech shouldn't be liable for "eating" that time. Labor rates are figured out with new parts on a new vehicle, not vehicles that are rusted and with 400k miles on them.
There's not a lot of good use in a modern economy (2023) for flat rate pay schemes. Don't get me wrong: the advantages of a totally variable cost of labor and the promotion of productivity may still look like a winning hand. But in an age where vehicle repairs are becoming overly complex, unbelievable amounts of competition from different brands, a lack of training for the sales staff who cannot convert to a yes, and management staff brought up in an era where everyone is a winner? All these factors plus more quickly reveal the downsides of flat rate pay. And while these problems are revealing themselves more in the mid 2020's era, the centuries old problem of flat rate pay versus team building still exists. Over the course of months or years, this pays game tends to drive a human being. Neurotic: they become so concerned about their earnings, about their very survival that they become self-centered. "Every 1/10 of an hour becomes more important than most other factors in their life". If management in a particular location is good and solid, this is not as much of a factor. But in our modern economy (where transient is the norm I.E. gig economy), corporations should really start to look at some sort of a change where their employment costs become more of a hybrid fixed variable...
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